Bursar and Loan Adminstration

FAQs

If I have a past due balance, what effect will it have on my schedule?
What does it mean when my account has an administrative hold on it?
I know I have Financial Aid coming. Do I still have to make a payment?
I received a Financial Aid refund; why do I still have a balance due? 
What is the difference between “dropping” a class and “withdrawing” from a class?  
What is the Excess Credit Hour Fee?
What is the Student Services Fee, and what does it cover?
What is the Health Fee, and what does it cover?
I already have insurance. Why do I have to pay the Health Fee?
Why do I have to pay the Recreation Fee if I am not using the facility?
Do I have access to the Health or Rec Centers during the semester that I am student teaching?
What does the Technology Fee cover?
Why do I have to pay a Technology Fee when I am in a course off-campus?
What is the Electronic Textbook Fee?
What is the Transportation Fee?
How do I get a new/replacement BSU ID card?
What are Bursar Operations hours during semester breaks?
How do I change my meal plan?


 

If I have a past due balance, what effect will it have on my schedule?
Your records will have an administrative hold placed on them which will prevent you from making a change to your schedule or registering for the next term. The hold will be released when the account is paid in full and you will be allowed to register and/or make course changes at that time.  

What does it mean when my account has an administrative hold on it?
An administrative hold can be placed on your student account by many departments on campus. A hold from the Office of Bursar and Loan Administration means that a financial obligation has not been met. The hold will prevent a student from enrolling in the Installment Payment Plan, registering for courses, making a change to a schedule, obtaining a transcript or diploma, or processing an application for admission.

I know I have Financial Aid coming. Do I still have to make a payment?
Yes. Your account is required to be paid in full by the due date on the statement, or you must enroll in the Installment Payment Plan and make the first installment payment by September 1. To enroll in the Installment Payment Plan, you must agree to the terms and conditions and pay the $45 enrollment fee. You will need to continue making installment payments until your financial aid credits your account.

I received a Financial Aid refund; why do I still have a balance due?
Financial aid awards cannot cover balances from prior terms or any miscellaneous charges.  When the aid is unable to pay those prior term or miscellaneous balances, the excess award is issued as a refund to the student, leaving the remainder due to be paid on the account.  Please check your eBill account regularly for any outstanding balance.  It is recommended that all outstanding balances be paid as soon as possible to avoid late fees and being placed on hold. 

What is the difference between “dropping” a class and “withdrawing” from a class?
The "Drop/Add" period is the 1st week of each semester. The student must make the decision to drop a course during that week. A credit of tuition for the drop is only issued if the drop causes the student to reduce credit hours outside the 12-18 hour bracket. Students taking 12-18 hours are charged the same tuition rate, so any change within that bracket will not result in any change in tuition.

After the drop/add week, students may complete a "Withdrawal" from a course. This means that the student will be removed from the class list and receive a "W" on his/her transcript. Students who withdraw from a class are still financially responsible for the course since they have taken a space in the classroom that cannot be filled given that the Drop/Add period has ended. There are no refunds, reductions, or adjustments of tuition fees when “withdrawing” from courses after the drop/add week.

What is the Excess Credit Hour Fee?
The Excess Credit Hour Fee of $150 per credit hour is assessed to Indiana undergraduate students and Ohio reciprocity undergraduate students who have been enrolled for more than 4 years at Ball State, have exceeded 144 BSU earned credit hours, and have not attained a degree.  This fee is assessed in addition to regular tuition charges. NOTE: The fee does not apply to landscape architecture majors, which require more than 144 hours for graduation.

What is the Student Services Fee, and what does it cover? 
The Student Services Fee helps support many events for students on campus. It includes the L.A. Pittenger Student Center and its programming, as well as athletic events and events at Emens Auditorium and other performing venues, which students may attend without additional charge. It also supports student groups, recreational activities, and debt payment on certain student facilities.

What is the Health Fee, and what does it cover?
The Health Fee is assessed to all students, registered for at least one main campus course, to support the operation of the Health Center. This allows students to seek medical attention at no additional charge.

I already have insurance. Why do I have to pay the Health Fee?
The Health Fee supports the operation of the Health Center. By having every student pay the fee, it is fair to everyone and encourages students to use the Health Center as needed.

Why do I have to pay the Recreation Fee if I am not using the facility?
The Recreation Fee is assessed to all students, registered for at least one main campus course, to support the operations of the Student Recreation and Wellness Center. Every student is allowed to use the facility without additional charge.

Do I have access to the Health or Rec Centers during the semester that I am student teaching?
You do not have access to either facility unless you are enrolled in a main campus course(s) and have been assessed the Health Fee and/or Recreation Fee.  If you have not been assessed the Health Fee but would like access to the Health Center, you may request the Health Fee to be assessed to your bursar account through the end of the Add/Drop period by going to the Health Center, to the Office of Bursar & Loan Administration, or by emailing Bursar.  For access to the Student Recreation and Wellness Complex, please go to the Recreation Services website

What does the Technology Fee cover?
The Technology Fee is essential for the university to operate and maintain a complex technological infrastructure. The fee supports wired and wireless networks, computer labs, software, and software systems such as Blackboard. The fee also allows students to purchase software at reduced or no additional cost.

Why do I have to pay a Technology Fee when I am in a course off-campus?
All students are required to pay the Technology Fee.  The fee supports software systems such as Self-Service Banner (SSB), eBill, Outlook, Blackboard, and other systems which you can access while you are student teaching, just as you would if you were on campus.

What is an Electronic Textbook and why have I been charged for it?
An electronic textbook is a digital version of a textbook and other educational resources. Electronic textbooks may also include content such as workbooks, tutorials, videos, simulations, and interactive software.  The Electronic Textbook Fee is nonrefundable. 

What is the Transportation Fee?
The Transportation Fee was established to fund the costs of the campus shuttle system: buses, maintenance, drivers, fuel, and insurance.  The Transportation Fee is assessed only to main campus students who are not residing in a University Residence Hall or University Apartment.  This Fee can be assessed to both Undergraduate and Graduate students.  

How Do I Get A New/Replacement BSU ID Card?
A $10 charge is required for a new or replacement BSU ID card. This charge may be paid with cash, check, or Cardinal Cash at the Bursar's Office, Lucina Hall, Room B31 during normal business hours.

Once you provide proof of payment, you may obtain a BSU ID card at the Registrar's Office, Lucina Hall, Room B43. To validate your identity, you must bring another type of picture ID (i.e. a driver's license, charge card with picture, etc.) with you.

What are Bursar Operations hours during semester breaks?
Online Hours: 
24/7 secure access to your eBill account.

Office Hours:
The Office of Bursar and Loan Administration closes only for University holidays.
Monday-Friday

Summer (May 6-August 9): 7:30 am - 4:00 pm
Academic Year: 8:00 am - 5:00 pm

How do I change my meal plan?
Meal plan changes must be made in person in the Residence Hall Dining Services administrative office in Carmichael Hall, Room 140. Please contact them for deadline information at 765-285-1967.