Crisis Management Protocol
This crisis management procedure establishes a protocol deploying Ball State’s crisis management team and defines the roles and responsibilities of the members of that team. A crisis is defined as any unplanned event that significantly threatens the health and welfare of multiple members of the Ball State community; causes operational disruption; or causes physical or environmental damage and harm to the university’s public standing.
In any crisis or emergency, Ball State’s foremost concern is for the protection of human life, health, and welfare. Protection of property and the protection of the integrity and reputation of Ball State are also critical; however, they are always secondary to protection of life, health, and welfare.
A primary responsibility of the crisis management team is to make recommendations for the president and senior staff that they may successfully lead the university through the crisis. The crisis management team will manage the crisis from beginning to end, making determinations about the scope and nature of the response, as well as coordinating communication of information about the crisis to all internal and external constituencies.