The Technology HelpDesk is a great place to start when faced with a technology-related question. We provide a single point of contact for students, faculty, and staff who are faced with a problem or question. Our knowledgeable, friendly staff are trained in all aspects of technology used at Ball State University.
Contact the Technology HelpDesk for Assistance
Contacting us is easy! In addition to calling us at 765-285-1517, you can e-mail us, stop by Bracken Library (BL), room 101, or submit an Online Assistance Request Form.
Online Help Resources
Help is available to you 24 hours a day, 7 days a week, by simply accessing our online self-serve resources.
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TechClips: How-to Videos
Watching TechClips is a great way to get answers to common technology-related questions. TechClips are "how to" movies that have been created at Ball State to help guide you through using various software programs and university applications. The movies are normally less than two minutes long and are available anytime from anywhere.
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Online Training Videos
When on campus, you can access Ball State's lynda.com page, where you will find online training courses from Adobe, Apple, Microsoft and others. These training courses are available on campus 24/7.
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Technology HelpDesk FAQ
To find the information you are looking for easier, we have a frequently asked questions area to provide you with quick answers to commonly asked questions. |