Ball State University - Entourage 2008

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Getting Started

	Set Up an Entourage 2008 Profile Set up a profile to access your email account using Entourage on a Mac.
	Change the E-mail Server in Entourage If an e-mail account gets moved to a new server, Entourage needs modified so if can find the e-mail box.

Manage Your Account

	Rebuild Entourage Database Fix many common Entourage problems by rebuilding the Entourage database.
	Archive E-mail To keep your account cleaned up and within its size limits, you might want to consider using the Archive feature to move e-mails down to you local machine.

Customize Entourage

	Select the Location of the Preview Pane Change the position of the preview pane or turn it off so that it doesn't display at all.
	Add a Signature If you would like the same text displayed at the bottom on each new e-mail you send, such as your name and contact information, create a signature within Entourage.
	Out of Office Assistant The Out of Office Assistant automatically replies to incoming e-mails letting people know you are out of the office. This is a great way to communicate with people when you are on vacation.

Dealing with Junk Mail and SPAM

	Setting Protection Levels To protect yourself from junk email, learn how to set the Junk E-mail Protection Level options within Entourage 2008.
	Manage Safe Domains As part of Entourage, you can specify domains that it is safe to accept mail from. Messages from these domains are never treated as junk mail.
	Block a Domain Specify a domain that you want to get e-mail from.

Additional Features

	Sending an Attachment Add an attachment to a new e-mail message.
	Route Mail to a Folder Set up Entourage so that e-mail from a particular sender always gets delivered to a folder other than your inbox.

Working with the Calendar

	Add an Event (Appointment) to Your Calendar In Entourage, an appointment is called an Event. Learn how to add an Event to your Entourage calendar.
	Adding Reoccurring Event Regularly scheduled events (appointments) that occur at the same time of day can be entered as a reoccurring event.
	Doing a Busy Search When scheduling an appoint with others, it is important to know when they are available. Entourage allows you to do a busy search on their calendar to find out when they are available.
	Accept an Appointment If someone sends you an invitation to a meeting or other event, the invitation will appear in your Inbox. Learn how to accept the appointment.
	Print Out Your Calendar Print your calendar using Entourage. Different styles and options are explained.
	Switch the Calendar View Change the way the calendar is displayed. Options include day, work week, week, and month views.
	Add Holidays to Your Calendar Entourage has a utility that allows you to import the holidays into your calendar.

Contacts and Contact Groups

	Manually Add a Contact Adding people to your contacts list allows you to save information about them, such as their e-mail address. This TechClip shows you how to manually add a contact.
	Add a Contact from an E-mail Message Adding contact information from someone you have gotten an e-mail from is a quick and easy way to add them as a contact.
	Update Information for an Existing Contact If information for an existing contact changes, you can update the contact record for that person.
	Delete a Contact Permanently delete a contact from your address book.
	Create a Contact Group and then Add Members If you e-mail the same group of people frequently, you can create a Contact Group that contains their e-mail addresses. Then, instead of having to manually specify each person individually, you can simply specify the Contact Group on the To: line.
	Create a Contact Group in Excel - Part 1 Create a contact group in Excel and then load the contacts into Entourage. This is part 1 of a 2 step process.
	Create a Contact Group in Excel - Part 2 Create a contact group in Excel and then load the contacts into Entourage. This is part 2 of a 2 step process.

Sharing Access to Accounts

Accessing Another Mailbox
If someone gives you delegate rights to access to their mailbox, you can access it from Entourage when you are logged into your account.

Troubleshooting

Header Information
The best way to learn details about an e-mail is to check the header information. This can be really important when trying to determine delivery problems. Learn how to view header information and then paste it into an e-mail so it can be sent to tech support.