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Home » About » Administrative Offices » Technology HelpDesk » TechClips: How-to Videos » Access and Manage Your E-mail » E-mail Information for Employees » Ball State Employee E-mail Accounts » Access Your Employee E-mail Account » OWA - Outlook Web Access » Outlook Web Access - Windows

Access with OWA on a Windows Machine

	Access Your Ball State E-Mail Via OWA Access your Ball State e-mail anytime from any place using Outlook Web Access (OWA) by going to www.bsu.edu/webmail.
	Overview after the Exchange 2007 Upgrade Exchange 2007 provides a faster connection speed and better webmail features. Take a quick tour of the new OWA.
	Access the Public Folders using OWA Use OWA to access the BSU Public Folders, including the allbsu e-mail messages.

Manage Your Account

	Empty Your Deleted Items Folder Using OWA Keeping your e-mail account cleaned up is important. Watch this TechClip to learn how to empty your Delete Items folder via Outlook Web Access.
	Deleting E-mail Messages E-mail messages can be deleted one at a time or a group of several e-mails can be deleted all at once.
	Mark a Message as Unread Once you read an email, you can go to the inbox and mark it as unread. This is a great way to remind yourself that you need to go back to it later.
	Restore Deleted Items from the Delete Items Folder There are two easy ways to move items from the Deleted Items folder back to the folder that they were deleted from.
	Recover an E-mail After it is Emptied from the Deleted Items Folder When an e-mail is deleted, it is moved to the Deleted Items folder. Learn how to recover an e-mail even after it has been emptied from the Deleted Items folder.
	Route Incoming E-mail to a Specific Folder If you would like incoming e-mail from a specific folder to automatically go to a folder other than our Inbox, you can set up a rule to route the mail for you.

Customize OWA

	Modify the General OWA Settings Learn how to change the OWA color scheme as well as access the options to change the name resolution order and the accessibility settings.
	Add a Signature to Your E-mails Adding a signature to OWA (webmail) will allow you to specify information that you want at the end of each e-mail to automatically be generated when you start a new e-mail.
	Modify the OWA Time Zone The time zone for Ball State's OWA should be the Eastern time zone. Learn how to verify or change the time zone. If the time stamp on your e-mail messages or calendar appointments is not correct in OWA, make sure you check the time zone setting.

Dealing with Junk Mail and SPAM

	Enable Junk Mail Filter From WebMail The first step to eliminating junk e-mail from displaying in your Webmail account is to enable junk e-mail filtering.
	Block Senders OWA allows you to block a sender so that any e-mail they send you goes automatically to your Junk Mail folder.
	Setting Safe Senders With OWA, you have several ways of controlling who can or cannot send you mail. If someone's e-mail is not getting through to you, add them to the Safe Senders list to make sure their email is not being blocked as SPAM.

Using the Calendar from OWA

	Access Your Outlook Calendar You can get to your Outlook calendar via Outlook Web Access.
	Add an Appointment to Your Calendar Stay organized by adding your appointments to your OWA calendar.
	Change Your Calendar View OWA provides several options for viewing your calendar.
	Print your Calendar from OWA Print your calendar. Includes instructions for switching between daily, weekly, and monthly calendar views.