The HelpDesk is a great place to start when faced with a technology-related question. We provide a single point of contact for students, faculty, and staff who are faced with a problem or question. Our knowledgeable, friendly staff are trained in all aspects of technology used at Ball State University.
Contact the HelpDesk for Assistance
Contacting us is easy! In addition to calling us at 765-285-1517, you can
e-mail us, stop by Robert Bell (RB), room 165, or submit an
Online Assistance Request Form.
Online Help ResourcesHelp is available to you 24 hours a day, 7 days a week, by simply accessing our online self-serve resources.
Watching
TechClips is a great way to get answers to common technology-related questions. TechClips are "how to" movies that help guide you through using various software programs and university applications. The movies are normally less than two minutes long and are available anytime from anywhere.
To find the information you are looking for easier, we have a
frequently asked questions area to provide you with quick answers to commonly asked questions.