I. Introduction

The Secretary's Handbook represents the collective efforts of the university's administrative professionals and office staff personnel who have provided relevant material affecting their departments and who have made helpful suggestions for the content. The handbook is intended to be a comprehensive reference to common procedures and services that are provided by various university departments.

This 2009 online edition of the Handbook supercedes all earlier editions and subsequent revisions. Updates to this edition will be made periodically.

All recipients of the Handbook are encouraged to provide required changes and/or suggestions about this publication to the Office of Training and Development via campus mail (AD 350) or telephone, 5-1819.