If you have a problem or conflict with a university policy, procedure, or decision, the Office of the Ombudsperson may be able to help you resolve your issue. You’ll be able to express your concerns confidentially and work with the ombudsperson to identify a solution to the problem.
We can help if you have a concern about a faculty member or academic issue, administrative policy or procedure, fees on your student account, disciplinary actions, interpersonal conflicts, or campus services. Sometimes it just helps to gain an
understanding of conflict and
how to respond.
Ask yourself the following questions, and if the answer is yes, the ombudsperson can help:
- Are you unsure of the policies and procedures that may apply to your situation?
- Do you believe a policy or procedure has been applied unfairly?
- Do you have a complaint about a university office or service?
- Do you want to discuss a sensitive issue so you can evaluate your options?
- Are you unsure about what resources to use?
The ombudsperson will not:
- represent you in a grievance procedure
- advocate for you in a dispute
- overturn prior decisions
- give you legal advice or representation
- mediate disputes with private individuals or organizations
Learn what to expect when you visit the ombudsperson and how to contact us.