University Marketing and Communications
Arts and Communications Building, Room 224
Ball State University
Muncie, Indiana 47306

Hours: 8 a.m. - 5 p.m. EST Monday - Friday. For after-hours calls, dial the number below and you will be directed to an on-call staff person.
Phone: 765-285-1560
Fax: 765-285-5442
E-mail: umc@bsu.edu

Social Media Guidance

The following best practices and resources have been compiled by the University Marketing and Communications Social Media Team to help any and all social media users on campus—both personal and institutional—create a successful, productive presence in online communities.

The Social Media Policy (PDF) includes several important best practices, several of which are mentioned in brief here (see policy document for additional information). Best practices for social media include a wide variety of considerations including transparency, how to measure for results, photography usage, and more. For helpful information on publishing status updates and links, see our posting recommendations.