UTS03

Brandon Campbell

Technology HelpDesk Manager

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BL 101   Phone: 765-285-6747  

Unified Technology Support
Bracken Library, room 101
Ball State University
Muncie, IN 47306

Responsibilities: 
Manage the day-to-day operations of the Ball State University Unified Technology Support Technology HelpDesk; provide leadership and advanced technical expertise within the Technology HelpDesk and other support areas in the Tech Center; support and advise full-time staff and student employees in their effort to resolve technical, informational and policy-related issues; serve as a software specialist for enterprise software, such as learning management systems and testing applications, which are vital to teaching and learning campus-wide; supervise and train full-time and student staff.

Education:
BS in Industry and Technology: Computer Technology, Ball State University
MS in Information and Communication Science, Ball State University


 

Unified Technology Support
Bracken Library, room 101
Ball State University
Muncie, IN 47306

Hours:

Regular Academic Hours:

Tech Center:
Monday - Thursday 8:00 am - 7:00 pm Friday 8:00 am - 5:00 pm

Technology HelpDesk:
Monday - Thursday 7:30 am - 7:00 pm Friday 7:30 am - 5:00 pm

Technology Store:
Monday - Thursday 9:00 am - 7:00 pm Friday 9:00 am - 5:00 pm

Tech Time:
Monday - Thursday 8:00 am - 7:00 pm Friday 8:00 am - 5:00 pm

Administrative Office:
Monday - Friday 8:00 am - 5:00 pm

Phone:
Tech Center: 765-285-TECH (8324)

Technology HelpDesk: 765-285-1517
Technology HelpDesk Toll Free: 1-866-771-3276

Technology Store: 765-285-4104

Administrative Office: 765-285-1358
Fax: 765-285-3059