The Advanced Crisis Communication Training (ACCT) team is continually working on developing web-based training (WBT) and instructor-led training (ILT) for 9-1-1 supervisors and public information officers (PIOs). Below is an overview of anticipated completion of each course.
AWR-212-W, Advanced Crisis Communications Strategies for Public Safety Communications Supervisors – Web-Based Training (WBT)Completed
This online course provides 9-1-1 supervisors with a core understanding of media relations and how it connects to both their daily job duties and their larger roles within crisis situations.
Learn more...MGT-386-ILT, Advanced Crisis Communications Strategies for Public Safety Communications Supervisors – Instructor-Led Training (ILT)
Completed
This face-to-face course examines many of the issues above in a practical, hands-on way, using individual/group practice to understand how best to deal with the media during a crisis. Learn more...
MGT-387-W, Advanced Crisis Communications Strategies for Public Information Officers – Web-Based Training (WBT)
Completed
This online course provides public information officers with an advanced understanding—both theoretical and applied—of how to manage information and media relations in a crisis. Learn more...
Advanced Crisis Communications Strategies for Public Information Officers – Instructor-Led Training (ILT)
Available Summer 2012
This face-to-face course incorporates tabletop exercises and individual/group practice to apply crisis communications concepts to PIO work. Learn more...