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Student Services GA

Job Description
The primary responsibility of the graduate assistant is to provide support to theĀ student services office on various projects. These tasks include, but are not limited to, conducting research, assisting with undergraduate and graduate recruitment events, writing articles, handling information requests, data collection, entry, and analysis. In addition, the GA will have the responsibility of supporting the ongoing projects and functions of the Miller College of Business, performing clerical activities such as preparing correspondence, receiving visitors, and other duties as assigned.

Tasks
  • Write articles about issues related to Ball State's undergraduate and graduate programs, students, alumni, and important events for newsletters and the student services Web site.
  • Post news, articles, and maintain the student services Web site.
  • Update bulletin board with relevant information for current and/or prospective students.
  • Conduct research on different topics at the request of the student services office or professors teaching in the Miller College of Business (MCOB).
  • Maintain a database of MCOB graduates to provide contacts and networking opportunities.
  • Call and/or email prospective students, answer questions they may have concerning student services, and ensure they have received the requested materials.
  • Assist the student services office with marketing: this may include the mailing and revising of marketing materials and forms, presentations, and meeting with prospective students. Some events are on Saturdays.
  • Perform any other task, clerical or academic, as requested by the Student Services staff.
Knowledge and skills
  • Familiarity with computer applications, such as MS Word, MS Excel, MS PowerPoint, MS Access, and Internet Explorer.
  • Solid writing and verbal skills to carry out assignments, and to communicate with faculty, staff, and students.
  • Knowledge of student services operations and activities in general.
  • Ability to communicate, read, write, type, and use of office equipment, such as computer, fax, copier machine, and telephone.
Although not required for the position, the following knowledge is preferred:
Familiarity with database management, good composition ability, and research skills.

Responsibilities
Each graduate assistant hired is responsible to the assistant to the dean and is employed for a total of 20 hours each week, including the week of finals.