During the 2009-2010 academic year, the Learning Center accomplished many goals set forth by staff as documented through our data collection and extensive analyses.
The Learning Center’s staff consists of three professional coordinators (
Jacqueline Harris,
Jennifer Haley,
Gary Ritz), an office supervisor, an office assistant, 15 graduate assistants, and more than 125 peer tutors and Supplemental Instruction (SI) leaders.
Point: The Ball State University Learning Center has been selected to receive the 2010 National College Learning Center Association (NCLCA)/Frank L. Christ Outstanding Learning Center Award for a four-year college.
The purpose of this award is to give national recognition to the work done by exceptional learning centers, to foster growth and development in the field of academic support services, and to extend gratitude to those who strive to contribute to the profession of learning center administration.
The coordinators of the Ball State Learning Center, Jacqueline Harris, Jennifer Haley, and Gary Ritz, were honored to accept recognition on behalf of the Learning Center’s tutoring and Supplemental Instruction programs as well as other programming and grant work associated with the Learning Center. Most importantly, the coordinators recognize the exceptional accomplishments of the tutors, Supplemental Instruction leaders, and other student staff. The coordinators also thank the Ball State faculty, staff, and administration for their continuous support.
The award was presented at the NCLCA national conference in October 2010.
Point: The Ball State Learning Center was the first program in the nation to receive the National Association for Developmental Education (NADE) certification for its Tutoring Services Program in 2000. In March 2010, at the national conference, Ball State received two additional recognitions. The first acknowledgement was for being a “Certification Pioneer,” based on the Learning Center's initial certification. The second was for “Continued Certification for its Tutoring Services Program.” This was the result of work the LC coordinators did over the last year. They submitted documentation, evaluations, and self-assessments in support of the programs and services the Learning Center has in place. The Learning Center's tutoring program is one of three programs in the country that has achieved recertification. This certification is from 2010-2017.
Point: In 2009, the Learning Center received certifications from the College Reading and Learning Association (CRLA). The purpose of this certification is twofold: it provides individual recognition and positive reinforcement for tutors’ successful work from an international organization as they achieve level 1, 2, or 3 certification and it also sets an internationally accepted standard of skills and training for tutors. CRLA certification is effective for five years.
Point: Learning Center usage for academic year 2009-2010 totaled more than 4,000 students.
Point:
Free tutoring for the academic year 2009-2010 totaled more than 16,500 contact hours.
Point:
Supplemental instruction for the academic year totaled more than 11,200 contact hours.
Point: 21.94% of 2009-2010 university students on campus used the Learning Center.
Point: 42% of 2009-2010 freshmen used the Learning Center.
Point: 36% of all new freshman using the services of the Learning Center received 2.873 or higher GPA fall semester 2009.
Point: More than 200 Honors College students used the Learning Center services.
Point: 3,732 Learning Center clients had GPAs of 2.00 or higher.
Data was retrieved from University College Learning Center Tracking Reports and BSU@ work - student tracking data compiled by Linda Ritchie June 2010.