In order to comply with regulations that protect the students' identity, the Office of Scholarships and Financial Aid will require students to grant access to parents (or others) through My Education Gateway (MEG) in order for us to discuss the student's financial information. Parents must first sign up for a Ball State Passport ID.
Office Hours
Academic year: 8 a.m.-5 p.m. Monday through Friday
Summer term: 7:30 a.m.- 4 p.m. Monday through Friday
Financial aid advisors may be seen by appointment or on a walk-in basis from 8:30 a.m.-11:30 a.m. and 1:30 p.m.- 4:30 p.m. Monday through Friday.
Telephone Hours
Academic year: 8 a.m.- 4:30 p.m. Monday through Friday
Summer term: 7:30 a.m.- 3:30 p.m. Monday through Friday
Office Operator
765-285-5600
800-227-4017 (toll free)
TTY
765-285-2202
Mailing Address
Office of Scholarships and Financial Aid (OSFA)
Lucina Hall, room 245
Ball State University
Muncie, IN 47306
E-mail Address
To correspond via e-mail with our office, students must use their Ball State University e-mail accounts. Parents must also list an e-mail address in the Parent Education Gateway (PEG) system and use that e-mail address to correspond with our office. E-mails sent from accounts other than these will receive a response informing the sender that the requested information cannot be provided.
Our email address is finaid@bsu.edu.
Fax
765-285-2173, primary office number
765-285-4247, correspondence to additional information requests