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Professional Hall Staff and Graduate Assistants

Ball State University is very proud of its Housing and Residence Life program, which is nationally recognized for excellence. Within this program, there are three positions that offer a direct opportunity to support students for academic and personal success. These positions are listed as follows:

Residence hall directors: Ball State employs full-time professional staff members called residence hall directors to manage the residence halls. These staff members hold at least a master’s degree and live in an apartment within the building to serve as a resource for students.

Assistant hall directors: Ball State hires graduate students who are pursuing a master’s degree (often in student affairs administration) and work directly with the residence hall directors in the residence halls. Assistant hall directors also live in apartments within the building and serve as a resource for students.

Graduate assistant coordinator of living-learning programs: This person assists the assistant director of Housing and Residence Life with the creation and support of living-learning communities. This graduate assistant also lives in an apartment within the halls and serves as a resource for students.

Resident managers: Resident managers are graduate students who are pursuing master’s degrees and work in the University Apartments community. Resident managers also live in each apartment community and serve as a resource for student residents. 

Learn more about the hall director position by viewing our video testimonials with current staff members, Matt Hageny and Beth Wall. And check out this video about the Student Affairs Administration in Higher Education (SAAHE) graduate program at Ball State.

If you have specific questions not addressed here, contact Housing and Residence Life directly at 765-285-1863 or 800-382-8540 or e-mail Dr. Cathy Bickel

Housing and Residence Life
LaFollette Complex (LA), room N-10
Ball State University
Muncie, IN 47306

Hours: 8 a.m.-5 p.m. Monday-Friday (summer 7:30 a.m.-4 p.m.)
Phone: 765-285-8000
Fax: 765-285-3743
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