Support

We have a small staff of student computer technicians who are available to assist you with the following technological problems:

• solve connectivity problems with computers
• assisting with wireless connection setup 
• assist with the removal of spyware and virus infections on computers
• report Ethernet jack/telephone jack problems for diagnosis and repair

To report a problem, please send e-mail hrltech@bsu.edu or call 765-285-5880.

Should you need more advanced services, Unified Technology Support (UTS) offers a wide-range of services to assist students with technology.    The Technology HelpDesk can answer your questions and will resolve most technology-related issues.  To request assistance from the Technology HelpDesk, visit www.bsu.edu/helpdesk where you will be able to access the IT Knowledge Base as well as submit a ticket to request assistance. You also may reach the Technology HelpDesk by calling 765-285-1517 or by stopping by the Tech Center in Bracken Library, room 101. Contacting the Technology HelpDesk is the first place to begin, but depending on the type of issue or assistance needed, students may be referred to TechTime.