Frequently Asked Questions

• How do I submit a room repair request? 
• What if I need something fixed immediately? 
• Can I submit any type of repair request to Fix My Home? 
• How do I change or cancel my room repair request? 
• Can I use the room repair request at the University Apartments? 
• I live on campus but am not currently in my hall or apartment. Can I still submit a request? 
• Do I have to use my Ball State e-mail on the form? 
• I received an e-mail that my request was accepted. What happens next? 
• Will repair workers enter my room or apartment when I'm not home? 
• What if there is a problem after the repair is made?