Yes. In order to decrease the time that it takes to respond to your problem, maintenance workers may need to enter your room or apartment when you are not at home. However, when you return, you should find a service tag hanging from your door to let you know that workers were in your room to make repairs.
If you live in University Apartments and indicate on the room repair web in the text box that you want to be home when the work is completed then someone from the University Apartments office will contact you to set up an appointment time. However, please be aware that if your repair issue is an emergency, this may not be possible.
Copyright © 2016 Ball State University 2000 W. University Ave. Muncie, IN 47306
800-382-8540 and 765-289-1241