In order to arrange travel for a University employee or student in Egencia, the traveler-arranger relationship must be created in Egencia.  To request or remove this relationship:

  1. Go to the HelpDesk website - https://bsu.service-now.com/helpdesk.
  2. Choose 'Request Services.'
  3. Choose 'Security Access.'
  4. Choose 'Travel & Expense - Security Access.'
  5. Your employee data should automatically be populated.  Check the 'Egencia Arranger' box.
  6. Enter a justification for the request in the appropriate field.
  7. Complete the 'List the names of the travelers the above employee would need to arrange travel for in Egencia' field.