Professional Development

We are dedicated to preparing you for success in today's changing job market. Whether you seek advancement, career enhancement, or a new direction, we can provide the skills and knowledge that you and your employer are seeking. We'll help you meet your career development needs in classes taught by accomplished professionals in the field.

Our goal with professional development courses is to expose you to techniques and current practices that can be applied immediately in the workplace. Additionally, we strive to inspire professionals to achieve satisfaction through lifelong professional development by offering programs that are flexible, responsive, and innovative.

We frequently offer open-enrollment professional development courses, workshops, and seminars. These programs are conducted on the Ball State campus or at convenient locations throughout communities in Indiana. 

Examples of popular topics include:

  • Customer Service Training
  • Becoming an Effective Leader
  • Effective Communication Strategies for High Performance
  • Relationship Building 
  • Project Management

The courses and programs highlighted on the right side of this page are some of our most popular offerings. Simply select one of the programs or courses to learn more.

If you are looking for a particular course or workshop, or want to learn more about professional development courses, contact Delaina Boyd


Building Better Communities
Carmichael Hall (CA), room 104
Ball State University
Muncie, Indiana 47306

Hours: Monday-Friday 8 a.m.-5 p.m.
Summer hours: 7:30 a.m.-4 p.m.
Phone: 765-285-2773
Fax: 765-285-4989
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