The Office of Bursar and Loan Administration is organized to support the three different types of accounts you may encounter while affiliated with Ball State University. Bursar accounts are active account receivables; loan accounts are active loan receivables and past due accounts are any accounts where payment is considered to be late regardless of whether it is a bursar or a loan account.
Mailing Address Ball State University Office of Bursar and Loan Administration Muncie, IN 47306-0725
Payment Drop BoxFor your convenience, the Payment Drop Box is accessible during normal business hours. Any payments left in the Drop Box prior to 3:30 PM will be processed the same business day. It is located near Room B27.
In order to speak with someone directly about your account or personally deliver your payment:
Bursar AccountsQuestions about your bursar account (active account receivables) can be answered by staff in Bursar Operations, Lucina, Room B31 or by calling 765-285-1643. During peak times, your call may be answered by an automated system which will put you in queue for the next available A/R Representative.
Hand delivery of payments may be made during normal business hours, Lucina, Room B31. Loan AccountsQuestions about your loan account, including Perkins Loans, can be answered by staff in Lucina, Room B7 or by calling 765-285-5823.
Hand delivery of payments may be made during normal business hours, Lucina, Room B7.
Past Due AccountsQuestions about your past due bursar account (bursar accounts for a previous term) can be answered by staff in BLA A/R Collections in Lucina, Room B36 or by calling 765-285-1105.
Hand delivery of payments may be made during normal business hours, Lucina, Room B31.
Online Hours:24/7 secure access to your account at eBill.
Office Hours:The Office of Bursar and Loan Administration closes only for University holidays.
Academic Year: 8:00 am - 5:00 pm
Summer: 7:30 am - 4:00 pm
Copyright © 2013 Ball State University 2000 W. University Ave. Muncie, IN 47306
800-382-8540 and 765-289-1241