Technology HelpDesk

Be sure to check out the Technology HelpDesk’s new Online Technical Support Center! It is a comprehensive new site that has been designed with the IT support needs of Ball State community in mind. To access it directly, visit www.bsu.edu/helpdesk.

From the Online Technical Support Center, you may access the IT knowledge base, find answers to frequently asked questions, report a technology issue or request assistance, check on the status of your ticket, review your ticket history, join a remote assistance session, start a chat with a Technology HelpDesk representative, and much more.