Learning and Development

Roll Out the Red Spirit of Service

Roll Out the Red  is unlike any other employee training program you've attended at Ball State University. It's online and face to face; it's interactive; and best of all, it's ongoing. After your training, you'll be better equipped to handle difficult customer service situations; and you'll take back to your work area a little "reminder" that Roll Out the Red is not an initiative but an attitude!

Take time to visit this Web site and click through the many links available, including all of the competitions. The four online training modules are accessible from the Web site, also. Professional and staff personnel may begin the online training immediately.

At the end of each module is a brief 10-question quiz. In addition, module four contains a "Final Learning Assessment," which must be completed before attending the workshop sessions with trainers from Team Performance. Approximately six weeks before a workshop date listed in the training schedule, Andy Gothreau in Training and Development will contact managers and give them procedures for registering employees into specific sessions.

Visit Roll Out the Red and get started now! Please remember that nonexempt employees are to participate in the online training as a part of their regular workday.