Information Technology

Information Technology

The Office of Information Technology provides and supports technology, communication, information, and collaborative services to Ball State faculty, students, and staff in the pursuit of excellence in teaching, learning, and research. Our primary goal is to serve as a catalyst to the campus community using technology in creative, innovative, and immersive directions to advance and support the mission and goals of the university.

We strive to reduce the hassle factor for our end users by unbundling the complex, standardizing processes, seeking a smaller footprint, promoting self-reliance, and avoiding duplication of services. is a free, instant source of online training for more the 150 software applications and 57,000 online video tutorials. The online library offers training in all the latest software tools and creative techniques including Photoshop, Illustrator, Dreamweaver, digital photography, web design and development, FinalCut, digital video, 3D, animation, Microsoft Office, and much more.

To gain free access to you must to through the Ball State login page. Have fun learning and exploring all that has to offer!

Finding AnswersFinding Answers background image

In order to help you find answers that you need quickly and effectively, we've updated the IT website to provide some of that information directly from here. Click on Finding Answers in the right-hand column and get the help you need!

Top Ten Answers for Academic Staff

Our Banner Top Ten list is designed to address the how-to's for new administrative coordinators and department secretaries in academic departments. Additional tips and information for students, faculty, and staff will be added in the future to this growing list.

If you can't find what you're looking for here on the site, the Technology HelpDesk is available 24/7 to answer a broad-array of technology questions about software/hardware issues; setting up your computer, tablet, or mobile device; Blackboard questions; usernames and passwords; email accounts and much more.