Information Technology

Information Technology

 The Office of Information Technology provides and supports technology, communication, information, and collaborative services to Ball State faculty, students, and staff in the pursuit of excellence in teaching, learning, and research. Our primary goal is to serve as a catalyst to the campus community using technology in creative, innovative, and immersive directions to advance and support the mission and goals of the university.

We strive to reduce the hassle factor for our end users by unbundling the complex, standardizing processes, seeking a smaller footprint, promoting self-reliance, and avoiding duplication of services. 

Mozy Pro back up software is available to faculty and staff

MozyPro back up software is available at no charge to faculty and staff for use on university-owned computers to provide a way to back up computer files to the 'cloud'. To download and use MozyPro to create automatic backups go to the Technology HelpDesk page and click on 'Back up with MozyPro'.

  • Data/backups stored on MozyPro secure servers
  • Uses secure SSL encryption to move data to the 'cloud' securely
  • Customize backup locations: choose which files and locations you would like to backup
  • Scheduled backups can be run daily, weekly, or monthly

Finding AnswersFinding Answers background image

In order to help you find answers that you need quickly and effectively, we've updated the IT website to provide some of that information directly from here. Click on Finding Answers in the right-hand column and get the help you need!

Top Ten Answers for Academic Staff

Our Banner Top Ten list is designed to address the how-to's for new administrative coordinators and department secretaries in academic departments. Additional tips and information for students, faculty, and staff will be added in the future to this growing list.

If you can't find what you're looking for here on the site, the Technology HelpDesk is available 24/7 to answer a broad-array of technology questions about software/hardware issues; setting up your computer, tablet, or mobile device; Blackboard questions; usernames and passwords; email accounts and much more.

Office of Vice President of Information Technology
Administration Building, room 209
Ball State University
Muncie, Indiana 47306

Phone: 765-285-1034