Information Technology

Finding Answers

Information Technology strives to reduce the “hassle factor” for our end users by unbundling the complex, standardizing processes, seeking a smaller footprint, promoting self-reliance, and avoiding duplication of services.

Click on any of the categories below to find answers and links to additional information.

General IT Support

General IT Support

Look for general technical support, report a problem, or ask for help.

Unified Communications

Unified Communications

Get help with telephone, video and networking services.

Access & Security

Access & Security

Reset your Ball State password, learn how to secure your mobile device, or remove a virus from your computer.

Learning & Training

Learning & Training

Get tutorials and help on Banner and Blackboard, log in to Lynda.com, watch Tech Clips and more.

Email

Email and Calendar

Log in to your Office 365 Webmail, set up a Google Apps or Live@edu email account, or get a custom Ball State email address for alumni.

Accessibility

Accessibility

Access to resources for all students, faculty, and staff living with disabilities, including Adaptive Computer Technology and Online Accessibility.

Hardware and Software Support

Hardware & Software Support

Get help solving computer hardware issues, or schedule a TechTime appointment to learn more about software.

Web & Applications

Web and Applications

Learn more about many of the web-based and mobile applications available here at Ball State.

IT Forms

IT Forms

Access to various IT-related forms.

IT Services

IT Services

Access to an array of support services to students, staff, and faculty.