Information Technology

Access and Security

Need access to Banner systems? Need to change your Ball State password? Think you've got a virus? You've come to the right place. Each link below will take you directly to the information you need in order to get the help you're looking for.

How do I get access to the various Banner systems?

Refer to the ERP system request web page by clicking here

How do I change/reset my Ball State password?

Call the Technology HelpDesk at (765) 285-1517, toll free at (866) 771-3276 or visit the Technology HelpDesk website.

How do I secure my mobile device?

Scammers and hackers are taking advantage of unsecured mobile devices. Find out how to protect your mobile device and your data at IT Security Services.

What is defined as sensitive information? How do I handle it?

Sensitive data can include personal identifiable information, health information, or information protected by university policy from unauthorized access. Get more information on what defines sensitive data and how to handle it.

I think my identity may have been stolen. Now what?

If you believe you are a victim of identity theft, or had an item such as a wallet or purse stolen that contained confidential information like a Social Security number, be sure to contact the Ball State Police. Find out more about identity theft and how to protect yourself.