Information Technology

General IT Support

If you are looking for general technical support, need to report a problem, or ask for help, this is where you'll find that information. 

How do I report a problem to IT or ask for IT help?

Visit this link or call the Help Desk at (765) 285 1517 or toll free at 1 (866) 771-3276.

Where can faculty and staff find information about frequently used applications and software?

Unified Technology Support is a good place to start to learn more about the applications and software most commonly used by faculty and staff.

Where can students learn more about the technology resources available to them?

Students will find a good overview about the technology resources available to them including where to go for hardware repair, software assistance, Blackboard, course evaluations, the Technology HelpDesk, the current Technology Guide, and more. 

What is TechTime? How can I make use of it?

TechTime appointments are personalized one hour sessions to help you resolve hardware and software issues with Ball State technical support personnel. Find out more about TechTime and schedule your own appointment.

Office of Vice President of Information Technology
Bracken Library, room BL101
Ball State University
Muncie, Indiana 47306

Phone: 765-285-1034 (office);
765-285-1517 (help desk)