We understand how new or unfamiliar technology can be intimidating or frustrating to use. If you are not sure where to go for help, start at the Technology HelpDesk to find
answers to common questions about supported applications or learn how to fix
your computer problem. If you are really stuck and need some assistance, submit
a ticket to request online assistance from the Technology HelpDesk or make an
appointment to get personal support at the Tech Center in Bracken Library, room
101, or call 765-285-1517.
Please take a few moments to read our Technology Guide for Students. This guide will help you find the right services and technology resources to match your needs throughout the year. Bookmark this location, or save the PDF to your computer for future reference.
How-to Videos is a great place to look for help using applications or trouble-shooting computer problems. If you don’t find the answer to your question, contact the Technology HelpDesk.
We all share in the responsibility to protect our computers, the network and each other from potential spam, viruses, and attacks on our systems. Here are four important actions you should take to protect your computer, your identity, and the network:
Copyright © 2014 Ball State University 2000 W. University Ave. Muncie, IN 47306800-382-8540 and 765-289-1241