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Home » About » Administrative Offices » Information Technology Services

Information Technology Services

Information Technology Services (ITS) provides vital behind-the-scenes support of applications, computing, conferencing services, development, e-mail, networking, operations, video and voice services.  ITS comprises the following groups:  Business Operations, Enterprise Computing Operations, Information System Services, ITS Special Services and Unified Communications.

ITS takes pride in collaborating with the campus community using new innovative technologies to meet the university strategic goals and objectives.  ITS provides services to students, faculty, staff, and external businesses.

Our professional and courteous staff strives to make your technology experience as easy and efficient as possible.

Explore the links below or on the right to learn more about ITS and the services available to you.

SERVICES

  • Application Support 
  • Banner 
  • Blackboard  
  • Campus Messenger 
  • Cellular Discounts (Employees) 
  • Cellular Discounts (Students) 
  • Communications Services Request 
  • Dashboard 
  • Data Analytics and Distribution 
  • Data Storage and Management
  • Developing Technologies 
  • Electronic Device Policy (PDF) 
  • E-mail 
  • ERP 
  • ERP Implementation 
  • ERP Support 
  • Exam/Evaluation Services 
  • Fees for Services
  • Gradebook 
  • Housing Network Access 
  • IBM Mainframe Access and Security 
  • Imaging (PDF) 
  • International 
  • ITS Forms 
  • Job Scheduling
  • Long-Distance 
  • Meet-Me Conference 
  • Mobile Development
  • Mobile Sphere 
  • Network Speed Test 
  • Networking 
  • NOC
  • Off-Campus Network Access 
  • On-Campus Network Access 
  • Phone 
  • Printing and Distribution
  • Rental Program 
  • Report A Problem 
  • Request for Administrative Process Analysis 
  • Scanning 
  • Server Backup and Recovery
  • Server Hosting and Support 
  • Special Account Request (PDF) 
  • Systems Status and Monitoring
  • Video 
  • Video Conferencing 
  • Voicemail 
  • VPN 
  • Webmail 
  • Wired Access 
  • Wireless Access
  • Administrative Offices
  • ITS Services A - Z
  • Business Operations
  • Enterprise Computing Operations
  • Information System Services
  • Unified Communications
  • ITS Special Services
  • ITS Forms
  • Links
  • Staff Directory
  • ITS Organization Chart
Information Technology Services
Robert Bell Building, Room 237
Ball State University
Muncie, Indiana 47306

Hours: 7:30 a.m. - 4 p.m., Monday through Friday
Phone: 765-285-8111
Fax: 765-285-1797

Copyright © 2013 Ball State University 2000 W. University Ave. Muncie, IN 47306
800-382-8540 and 765-289-1241

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