First Time Setup Instructions
To access your voice mailbox for the first time, simply dial 5-6245 [5-MAIL] from your phone.
You will be prompted to enter your password followed by the # sign. The temporary password assigned to your mailbox is 12341234.
The system will then ask you to enter a new password. Your new password must be a minimum of 8 digits.
After entering your new password, you’ll be prompted to re-enter your password.
Next, you’ll hear your name spoken by voicemail system. You‘ll be asked to accept this recorded name by pressing 2.
Lastly you’ll be asked if you want to record a personal greeting. This is the greeting that callers will hear when they’re sent to your voice mailbox. To record one press 2.
At this point, your voice mailbox is setup and ready to go.
To check for message from campus, simply dial 5-6245 [5-MAIL].
To check for message from off-campus, simply dial 765-285-6245.
Should you have any questions, feel free to call Information Technology Service at 5-8111.
Copyright © 2017 Ball State University 2000 W. University Ave. Muncie, IN 47306
800-382-8540 and 765-289-1241