The central receiving function is managed by the Purchasing Services Office. Centralized receiving provides a single delivery address for packages and freight inbound to the Ball State community. Packages or freight should be addressed to:
Ball State University
Central receiving receives most materials shipped via commercial carriers. Packages are checked in on a receiving report and then sorted by their destination points. Every effort is made by the central receiving service to re-deliver packages and freight to the recipient's campus address without delay.
The objective of the central receiving distribution is to relieve the campus of as much commercial traffic as possible and to provide to-the-department delivery service. This service helps departments avoid the expenses of maintaining separate, equipped and staffed receiving facilities. The central receiving dock location is 3401 N. Tillotson Ave. - Area 4, Muncie, IN 47306. Receiving dock hours are 7:30 a.m. to 4:00 p.m. during Summer hours and 7:30 a.m. to 4:30 p.m. the remainder of the year.
Shipping cartons, packages, etc., are checked by central receiving. If there is physical evidence of any tampering to the cartons, the extent of damage will be noted on the bill of lading. When the goods are redelivered the requesting department signs only for the number of packages, rather than delay the delivery man for an item-by-item check. The requesting department should check the shipment for specific content as soon as possible, not later than five days after receipt.
If damage is discovered, all packing material and the shipping cartons should be retained until an inspection report is received from the shipper and instructions are obtained as to the disposition of the damaged material. The Purchasing Services Office should be contacted for assistance without delay. Purchasing Services will assist the requesting department, handle correspondence with the carrier and/or vendor concerning the damage, an appropriate solution, credit or replacement of the damaged good.
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