If you are enrolled in a term that is in session, you qualify as a current student. Students have 60 days past their last registered term to request printed copies of their transcript at no charge. If you are no longer enrolled after those 60 days, charges would apply.

If you are requesting your transcript to be mailed, the normal delivery method is through first class mail. Transcripts are produced three to five days after your order is received. Allow another five to seven days for delivery via United States Postal Service. Transcript requests are not processed or mailed on days the university is closed (weekends/holidays). Requests received while the university is closed will be processed the next business day in the order received.

If you have a hold on your student record, we will not process your transcript request until the hold has been cleared. You will be notified of the hold and contact information for the department that placed the hold. It is your responsibility as the student or requestor to clear the hold.

If you are a current student, you can check for university holds at my.bsu.

If you require special handling for printed transcripts, we offer overnight transcript delivery for a $50 fee (in addition to the per copy transcript fee of $12).

Overnight orders must be entered through the National Student Clearinghouse site by noon Eastern Time in order to be processed that same day. Those orders not completed by noon will be processed on the next business day and therefore impact overnight delivery. Overnight delivery option does not include Saturday delivery.

Status updates will be emailed to the requestor as the order is processed. If requesting through the National Student Clearinghouse, ensure that both request and consent forms are completed and submitted. Information will also be given if a transcript cannot be sent due to a hold on the student’s record.

Requestors can also check the status of their requests through the National Student Clearinghouse website.

  1. Process now – Providing no university holds exist, the request will be fulfilled immediately.
  2. Hold for grades – The request is held for processing until after semester grades are posted, usually three to five business days after a term ends.
  3. Hold for degree – The request is held until a pending degree is posted, usually within 10 to 30 business days after a term ends.

  1. Hold for pick up – The request is processed but not printed until you visit the registrar’s office in person. You will receive an email notification that the transcript is ready to be picked up. Make sure to bring a valid photo ID.
  2. Mail - Normal delivery is through first class mail. Transcripts are produced three to five days after receiving your order, and updates are sent to you each time the status changes. Allow another five to seven days for your transcript to be delivered via United State Postal Service.
  3. Electronic – You can receive your transcript as a PDF file via a secure online platform provided by the National Student Clearinghouse. Like a printed transcript, the electronic version is official and can be sent to anyone with a valid email address. If you are interested in this service, please select the option on your order form, which carries an additional $1.75 National Student Clearinghouse processing fee.
  4. Overnight delivery - If you require special, expedited handling, we offer overnight service. (The request must be received and the consent form returned to National Student Clearinghouse by noon Eastern in order to process.) In addition to the $12 per copy transcript fee, there is a $50 fee for expedited service.

Yes! However, if you attended Ball State prior to 1988, please be patient as your transcript order may take more time to process.

We can do that! If you have an attachment that needs to be sent with your transcript, please email us or call us at 765-285-1970 before placing your order so we can walk you through the process and give you more information.

To comply with federal privacy laws, we cannot release a transcript to another person unless you provide a signed statement including the name of the person who will pick up the transcript. You can fax the statement to our office at 765-285-8765 or scan and email it. The person picking up the transcript must also present a picture ID when visiting our office.

No. Once you’ve entered a request and the consent form has been processed, there is no way to edit the original request. If Ball State has not processed your transcript request, you might be to cancel the request and start over. Please call our office at 765-285-1970 if you would like to see if you can cancel your request or if you have any questions about this process.

No. You cannot edit orders once they are submitted for processing.

Electronic transcripts from Ball State expire 30 days after being created, not 30 days after being opened. The expiration date will be stated on the email you receive. Please plan accordingly and print copies before the date.

It's possible but not advisable. Since electronic transcripts are PDF files, it is possible to attach them to online applications.

We caution you in doing this because of the additional security (digital signature) and also because of the expiration date. We recommend you first check with the recipient before ordering an electronic transcript for job or scholarship applications to make sure it's safe to send.

If you do attach an electronic transcript to an application, make sure the recipient saves the username and password combination. It is required each time the transcript is accessed before it expires.

Unfortunately, we cannot refund the cost of a transcript due to the recipient either not opening or not being able to open an electronic transcript. We recommend you first check with the recipient before ordering an electronic copy to make sure it's safe to send.

Please call 765-285-1970 or email us if there is any question about the contents of your transcript.