FAQs Asked by Students

Q: How many students are enrolled at BSU?
A: Approximately 16,000 undergraduate and 2,000 graduate students on campus.

Q: Where is lost and found?
A: Student Center Hotel Desk.

Q: Where do you go for campus tours?
A: Admissions Visitors' Desk in Lucina Hall.

Q: How do I get a student job at Ball State?
A: If a computer is available, visit the Career Center website and select Student Employment; otherwise, visit the Career Center located on the second floor of Lucina Hall, Room 220.

Q: What do I do when people ask me where things are on campus?
A: Large, full-size maps are available for free at the Admissions Visitors' Desk in Lucina Hall and at Parking Services. A campus map also is available online. Receptionist stations should have maps readily available so as to be able to answer location questions.

Q: How do I apply to attend Ball State?
A: Inquire as to undergraduate (Office of Admissions), graduate (Graduate School), or international (Rinker Center for International Programs) admissions. Inquire as to on campus (Office of Admissions) or off campus (School of Extended Education) classes. Applications are available in offices or can be printed or completed online.

Q: How do I get a copy of my transcript or diploma?
A: Contact the Transcripts section of the Office of Registration and Academic Progress, 285-1970.

Q: Whom do I talk to about a question on my bill?
A: Contact the Office of Bursar and Loan Administration, 285-1643.

Q: Whom do I need to talk to about getting a loan?
A: Contact the Office of Scholarships and Financial Aid, 285-5600.

Q: The section I want is full. How do I get in?
A: Refer the questioner to the academic department where the course is being taught. Offer to provide building, room number, telephone number.

Q: What are the acceptable means of payment for my Bursar account?
A: Paper check or online with a checking or savings account.

Q: A caller asks where to go for an employee ID card.
A: Direct the caller to the Office of Registration and Academic Progress in the lower level of Lucina Hall.

Q: A caller asks where to have a staff/faculty member's family recreation card made.
A: Direct the caller to the Recreation Services Office in Worthen Arena (WA140) to register the family member and get a photo ID.

Q: Where do I go to register for Distance Education classes?
A: Registration for Distance Education classes is available online. If the caller doesn't have access to a computer, transfer the caller to the School of Extended Education, 285-1581.

Q: A caller asks what are the minimum requirements to get in to BSU?
A: Transfer caller to Office of Admissions, 285-8300.

Q: A caller asks for the main campus number.
A: Transfer the caller to 289-1241, the main switchboard.

Q: A caller asks about performances at Emens Auditorium, Pruis Hall or Sursa Hall.
A: Transfer the caller to Emens Box Office, 285-1539.

Q: A caller wants to know what classes are going to transfer in to BSU.
A: Transfer the caller to the Office of Admissions, 285-8300.

Q: A student asks if a particular course is going to be offered, but it doesn't show up on the Schedule.
A: Transfer the caller to the academic department where the course is being offered.

Q: A caller asks for the Campus Information Center.
A: Transfer the caller to 285-5000, in the Student Center.

Q: A student caller asks about an incorrect paycheck he/she received.
A: Transfer the caller to the Office of Payroll and Employee Benefits, 285-8461.

Q: A caller asks about performances in University Theatre or Strother Theatre.
A: Transfer the caller to the University Theatre Box Office, 285-8749.

Q: A caller asks how to register for an Independent Study course.
A: Ask the caller: Do you mean Independent Learning which is handled by the School of Extended Education or do you mean Independent Study which is arranged individually with a faculty member? Depending on the answer, transfer the caller to the School of Extended Education at 285-1581 or to the academic department named.

Q: A caller asks if there is someone who can review his resume for him.
A: Direct the caller to the Career Center website and/or transfer the call to the Career Center, 285-1522.

Q: A caller asks why there is a hold on her records.
A: Transfer the caller to the Office of Registration and Academic Progress, 285-1722. Registration will determine what kind of hold, and the caller will then be directed to the office that placed the hold.