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Student Affairs 5a 175
Home » About » Administrative Offices » Student Affairs » Health and Safety » Reports and Procedures » Protocol and Response to Student Death » Coordinating Office for University Response

Coordinating Office for University Response

The individual receiving information regarding the death of a student should immediately notify the vice president for student affairs. The vice president will immediately notify the president and associate vice president for marketing and communications. The vice president will coordinate with University Marketing and Communications on the release of any information.

The Office of Vice President for Student Affairs will notify:

  • Academic Dean and Department Chair: The dean and department chair may notify other faculty in the college. If appropriate, the dean will initiate a request for posthumous degree to the provost.
  • Registrar’s Office: A notation is made on the student’s transcript by the university registrar indicating the student is deceased. The student’s record is sealed by the registrar and no longer accessible through the student database.
  • Bursar’s Office: The bursar will immediately stop billing on student’s account. The bursar will process any refund due to the student’s estate.
    • Refunds: The bursar will handle closing a student’s account and following all procedures outlined in the university’s refund policy in case of student death. The bursar will mail all refunds due to the estate of a deceased student.
    • Office of Scholarships and Financial Aid: The office verifies any aid received by the student and notifies appropriate agencies of student’s death.
    • Offices of Housing and Residence Life and Dining Services: Appropriate refunds will be made on the student’s account and reported to the bursar’s office. If a student resided on campus, the residence life staff will facilitate with a student’s family the return of personal property.
    • Office of Student Life: Verify co-curricular involvement of student and provide outreach to impacted students. 
    • Counseling Center: Emergency services are available to students, faculty, and staff impacted by the student’s death. 
    • Career Center: Staff will verify if student is employed on campus. The Office of Vice President for Student Affairs will notify the campus employer. 
    • Alumni Office: The alumni office removes the student’s name from their contact file.
    • Other department heads, as deemed appropriate.
    • Protocol and Response to Student Death
    • Notification of University Administration
    • Coordinating Office for University Response
    • Condolence to Family
    • Request for Posthumous Degree
    The Division of Student Affairs
    Frank A. Bracken Administration Building, room 238
    Ball State University
    Muncie, IN 47306

    Hours: Monday-Friday 8 a.m.-5 p.m.
    Phone: 765-285-5344
    Fax: 765-285-2464
    View E-mail Address

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