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Web Site Development Process

Our Web development process begins with a discovery meeting. This meeting helps us learn more about your needs, gives you a chance to ask questions, and gives us the information we need to begin our work together.

Our overall process is designed to:

  • align with the strategic goals and objectives of the university
  • address the needs of your Web audience
  • meet your unit's communication goals

Below are the five key steps for all new sites or those being relaunched:

Phase 1: Discovery

  • Discuss goals and objectives for the Web site
  • Inventory/review existing content
  • Review competitors and/or aspirant programs

Phase 2: Planning

  • Information architecture
  • Web strategy
  • Production schedule

Phase 3: Creating

  • Content
  • Design
  • Photography

Phase 4: Building and launching

Phase 5: Maintaining

  • While individual units are responsible for keeping their sites up-to-date, University Marketing and Communications will continue to review Web sites and offer ongoing information and advice to assist Web site managers.
University Marketing and Communications
West Quad, Room 304
Ball State University
Muncie, Indiana 47306

Hours: 8 a.m. - 5 p.m. EST Monday - Friday. For after-hours calls, dial the number below and you will be directed to an on-call staff person.
Phone: 765-285-1560
Fax: 765-285-5442
View E-mail Address