Orientation Students and Families

Welcome to Ball State University!

As your time to join us on campus draws near, we would like to personally welcome you by giving you a head start on your technology needs, and the Tech Center is your one-stop location for all things technology during your Orientation visit. During Orientation only (May 29th – July 13th), the Technology Center wants you to know that we’re here for you. We’re also extending an exclusive offer:

- Apple MacBook Pro Bundles: Any MacBook Pro* will automatically include your education discount and AppleCare Protection Plan, as well as a free pair of black Skullcandy Riot ear buds and 4GB Ball State-branded USB flash drive!**

Unified Technology Support (UTS) has brought together technology support professionals from across campus with the goal of providing outstanding technology support for the students of Ball State University. We provide information and guidance to help you use the vast technology resources that you will find across campus. 

Through a wide-range of services, UTS will provide a dynamic, energetic, collaborative and enabling environment that encourages the use of emerging technologies and the development of learner centered content and tools. Furthermore, we’re a university-owned and operated service. Being campus-owned allows us to provide employment opportunities for students, as well as maintain low prices and free services.

We’re here to provide you with the latest technologies, knowledge, and support. Our Tech Center is the perfect place for students to come in and learn about computer technology, and our student-staffed product professionals and technology experts are always eager to assist you with your technology questions. Take advantage of all the special Orientation pricing and drop by the Tech Center in Bracken Library (BL 101) for all of your technology needs.

Please contact our Technology HelpDesk by submitted a web ticket at www.bsu.edu/helpdesk by calling (765) 285- 1517, by stopping by the Tech Center (BL 1010) with ANY technology-related questions!

Again, congratulations! This is an exciting time, and we are thrilled to assist you during Orientation and the adventurous years to come as you pursue your education at Ball State University.

* Looking for a PC? Contact us for information on obtaining a custom-built Lenovo Think branded computer.

** Skullcandy Riot ear buds and Ball State-branded flash drives are available while supplies last. Colors are subject to change.

Unified Technology Support
Bracken Library, room 101
Ball State University
Muncie, IN 47306


Regular Academic Hours:

Tech Center:
Monday - Thursday 8:00 am - 7:00 pm Friday 8:00 am - 5:00 pm

Technology HelpDesk:
Monday - Thursday 7:30 am - 7:00 pm Friday 7:30 am - 5:00 pm

Technology Store:
Monday - Thursday 9:00 am - 7:00 pm Friday 9:00 am - 5:00 pm

Tech Time:
Monday - Thursday 8:00 am - 7:00 pm Friday 8:00 am - 5:00 pm

Administrative Office:
Monday - Friday 8:00 am - 5:00 pm

Tech Center: 765-285-TECH (8324)

Technology HelpDesk: 765-285-1517
Technology HelpDesk Toll Free: 1-866-771-3276

Technology Store: 765-285-4104

Administrative Office: 765-285-1358
Fax: 765-285-3059