Unified Technology Support
Bracken Library, room 101
Ball State University
Muncie, IN 47306

Hours: Spring Semester

Tech Center:
Monday - Thursday 8:00 am - 7:00 pm
Friday 8:00 am - 5:00 pm

Technology HelpDesk:
Monday - Thursday 7:30 am - 7:00 pm
Friday 7:30 am - 5:00 pm

Administrative Office:
Monday - Friday 8:00 am - 5:00 pm

Phone:
Tech Center: 765-285-TECH (8324)
Technology HelpDesk: 765-285-1517
Technology HelpDesk Toll Free: 1-866-771-3276
Administrative Office: 765-285-1358
Fax: 765-285-3059

Technology Changes

One of the goals of UTS is to provide you with the knowledge you need to transition from one technology solution to the next.  Visit this page often to find out about technology changes across campus. In addition to details about why a technology is changing, you will find help guides and how-to videos to help you accomplish your technology goals. Click the underlined heading below to learn about the latest changes.

Blackboard Web Address Change
The URL used to access Blackboard is https://blackboard.bsu.edu.  if you are using an address other than this to access Blackboard, please make note of this address and update any bookmarks or favorites that you currently have.  Beginning in January 2012, my.bsu.edu will be the address for an new application at Ball State.

Retirement of web.bsu.edu
On June 10, 2011 the web.bsu.edu web server was retired. This server was also referred to as publish.bsu.edu or the FrontPage server.   

Switch to the bsusecure Wireless Network
The bsu wireless network was decommissioned on May 11, 2011.  Students and employees will now use the bsusecure wireless network. The bsusecure connection provides faster throughput speeds and the highest level of wireless security with automatic encryption.