Responsibilities:
Provide professional, technical-based support for academic and administrative clients in assigned area. Install, maintain, and troubleshoot computer hardware, software, and network connectivity in both office and lab settings. Provide mentoring for student technical staff. Offer consultation with clients for special projects. Provide medium and long-term resource planning support to departments.
Primary support areas include the Miller College of Business, Sponsored Programs Office, Graduate School and Contracts and Grants Office.
Education: BA in Information Systems, Anderson University
MS in Information and Communication Sciences, Ball State University
Unified Technology Support
Bracken Library, room 101
Ball State University
Muncie, IN 47306
Hours:
Summer Hours:
Tech Center:
Monday - Friday 7:30 am - 4:00 pm
Technology HelpDesk:
Monday - Friday 7:30 am - 5:00 pm
Technology Store:
Monday - Friday 9:00 am - 5:00 pm
TechTime:
Monday - Friday 9:00 am - 4:00 pm
Regular Academic Hours:
Tech Center:
Monday - Thursday 8:00am - 7:00 pm Friday 8:00 am - 5:00 pm
Technology HelpDesk:
Monday - Thursday 7:30 am - 7:00 pm Friday 7:30 am - 5:00 pm
Technology Store:
Monday - Thursday 9:00 am - 7:00 pm Friday 9:00 am - 5:00 pm
Tech Time:
Monday - Thursday 8:00 am - 7:00 pm Friday 8:00 am - 5:00 pm
Administrative Office:
Monday - Friday 8:00 am - 5:00 pm
Phone:
Tech Center: 765-285-TECH (8324)
Technology HelpDesk: 765-285-1517
Technology HelpDesk Toll Free: 1-866-771-3276
Technology Store: 765-285-4104
Administrative Office: 765-285-1358
Fax: 765-285-3059