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Online Services

To get free one-to-one writing feedback online, you will need an appointment. All of our appointments are managed online, so you can create, modify, or cancel an appointment any time, day or night. You can choose to talk with your tutor during the appointment using Skype (audio or video) and Google Docs or type with your tutor using the Chat and Comments features in Google Docs.  

Make an appointment today!  

If you have any questions you may call us, e-mail us, or chat with us live during regular business hours.  

Never used online tutoring before?

Check out these short videos that explain the whole process.

What to expect at your appointment?  

Tutor Lauren Lutz waits to begin an online appointment.Together, you and your tutor discuss the reason for your visit and determine the most crucial writing tasks to be addressed. The tutor usually focuses on one or two specific aspects of the project that you feel need the most attention.

Please keep in mind that online appointments that are text-only may move more slowly than face-to-face or Skype appointments because communicating through typing takes longer. You can make follow-up appointments, if you have additional concerns that could not be addressed in your initial appointment.  

During your appointment, the tutor will point out areas of concern and give suggestions for improving your writing. Throughout the session, you will be expected to be actively engaged, making the crucial revision decisions. Your writing improves as you develop skills and build on your writing strengths, focusing on one aspect of your writing at a time.  

Tips for Success: Preparing for Online Appointments  

  • At least 15 minutes before your appointment, email what you’d like to work on as a Word or .rtf file to writing@bsu.edu. Note: your tutor will not be able to provide comments in a .pdf document.
  • If you plan to use Skype, make sure you've downloaded the free program, if you've never used it before. Learn more here.
  • Be at your computer about five to ten minutes before your appointment, ready to receive an email from your tutor with a link to your assignment's file in Google Drive. This will help you start promptly.
  • Have your assignment sheet with you--you can summarize or email your tutor the file/hyperlink your instructor gave you. It helps the tutors to know what your teacher has asked of you. Also have handy any work you have already done on the project. For example, if you're having trouble citing a resource, you might have a hyperlink to the resource ready that you can share with your tutor. This will help your tutor help you learn how to cite the specific resource about which you have questions.
  • Have questions or ideas ready for the tutor. This gives your session more direction right from the start. You can use Skype to talk with your tutor or use the Chat or Comments feature in Google Drive to talk about your work.
  • Give yourself enough time between your tutoring session and your deadline to revise your writing; contacting a tutor right before you turn in your paper doesn’t give you time to use what you’ve learned. Come to The Writing Center with the goal of improving your writing, not just fixing your paper. 
  • Come back for another appointment to continue to strengthen your writing skills over time.  

Also check out our policies and how to prepare for your appointment.