Center for Information and Communication Sciences
Frank Groom

Frank Groom

Professor of Information and Communication Sciences

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BC 221h  Phone: 765-285-1466  

The Center for Information and Communication Sciences
Ball Communication Building 221
Ball State University, 2000 University Ave.
Muncie, IN 47306

Frank Groom is a professor of information and communication sciences at the Center for Information and Communication Sciences at Ball State University.

He conducts research into high-bandwidth networking and the storage and transmission of multimedia objects. Dr. Groom has conducted research into MPLS-driven fiber networks, intelligent agents, network-based data deployment, cloud computing, and big data storage and analysis. He has conducted a number of national research projects using surveys, focus groups, personal interviews, and student research culminating in two of his published books. Furthermore, he has conducted many specialized statistical research studies for AT&T, McDonalds Corp., and Nth Dimension Software.

In addition to his graduate level networking, information systems, network security, and advanced database courses at Ball State, Dr. Groom annually conducts a graduate research methods course, where he teaches many of the methods he has employed in his own research. His research has been conducted both in industry and at the university studying both big data problems as well as smaller situations.

Dr. Groom has presented networking and data processing courses to major American corporations, among whom are PricewaterhouseCoopers, IBM, AT&T and its various units including Bell Labs, Motorola, Digital Equipment Corp. (now HP), Unisys, Ford Motor, Hillenbrand Industries, and McDonalds. Recently Dr. Groom has created and conducted in-class and online versions of EMC Corporation’s data science and big data analysis, storage technologies and management, and cloud computing infrastructure and services classes, as well as presenting papers at conferences on these subjects.

AT&T has twice sponsored Dr. Groom to present advanced data processing and networking courses to the graduate students and faculty of Beijing University of Posts and Telecommunications (BUPT) and the People’s Republic of China Government Office of Telecommunications. He was honored with being the Plenary speaker with having two of his papers presented at the Plenary Session of the 1996 International Conference on Information Infrastructure (ICII’96) in Beijing, China and another paper presented as the Plenary Session for the World Broadband 2000 conference in Tokyo. Furthermore, in 1996, 1998, and 2006, Dr. Groom presented papers on ATM networking, Multimedia, and VoIP at the leading French Graduate School of Telecommunications (Ecole Nationale Superiore des Telecommunications- ENST) while consulting with research professors and reviewing the Ph.D. dissertation research of current candidates.

In addition to publishing over 120 technical papers concerning networking, systems design, corporate re-engineering, and object oriented storage, Dr. Groom has published a number of books, among which are: The Future of ATM and Broadband Networking, The Future of IP and Packet Networking, The ATM Handbook, The Basics of Voice over Internet Protocol, The Basics of 802.11 Wireless LANs, and Multimedia over the Broadband Network. Further, he authored two chapters in other books: Network Manager’s Handbook and Knowledge Management. He is the co-editor of the four-volume 2006 Annual Review of Communications, and is one of the co-authors of the second and third editions of The Fundamentals of Communication for Non- Engineers with Drs. Jones and Kovac for Taylor and Francis Publications.

Dr. Groom has a PhD in management information systems from the University of Wisconsin-Milwaukee, was division manager in charge of the information systems division of Wisconsin Bell, and is the retired senior director of information systems for Ameritech (now once again part of AT&T).

Course Schedule
The Center for Information and Communication Sciences
Ball Communication Building 221
Ball State University, 2000 University Ave.
Muncie, IN 47306

Phone: 765-285-1889
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