Professor of Information Systems and Operations Management
Jensen Zhao is professor and chairperson of the Department of Information Systems and Operations Management. He received his doctorate from College of Business, Northern Illinois University. Zhao teaches undergraduate and graduate courses in business communication and information systems. His research interests are in business communication, e-commerce, e-government, social media, and Internet security.
Zhao’s research articles have appeared in such publications as Journal of Business Communication , Business Communication Quarterly, Journal of Computer Information Systems, Journal of Information Systems Education, Government Information Quarterly, Delta Pi Epsilon Journal, Information Technology, Learning, and Performance Journal, Journal of Education for Business, Journal of Business and Training Education, Journal of Career and Technical Education, Journal of Educators Online, Business Teacher Education Journal, International Advertising, and Encyclopedia of Business and Finance.
Zhao also serves on the university research committee at Ball State University and on the editorial review boards of a number of refereed national and international research journals in business communication and information systems. In the meantime, he also offers consulting and training workshops to local and multinational corporations.