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Technology for Online and Distance Education Students

As an online or distance student, you’ll need access to a computer with a high-speed connection to the Internet to access course Web sites, perform online research, view videos, prepare homework assignments, and use our online classroom technologies. We also ask that you be in possession of a webcam and microphone (headset preferred). You will need this for proctored tests and other assignments administered by the instructor.   

Also, course confirmation letters, e-bill notifications, and other university correspondence are e-mailed to your Ball State e-mail account. So it is important that you have your "work station" in place before you enroll in a distance education class.

Most Ball State faculty members use Microsoft Word for their word processing tasks as well as other programs in the Microsoft Office suite (Word, PowerPoint, Excel, and Outlook). Make sure to ask your instructor if you will need to use specific software for your course. Ball State offers several free or discounted software titles for you.

Tech Support
If you have technical questions, you may contact Ball State’s Technology Helpdesk by visiting www.bsu.edu/helpdesk. From that site you may access the IT knowledge base, find answers to frequently asked questions, report a technology issue or request assistance, check on the status of your ticket, review your ticket history, join a remote assistance session, and much more.

Online and Distance Education
David Letterman Communication and Media Building (LB), Room 131
Ball State University
Muncie, IN 47306

Hours: 7:30 a.m.-4 p.m. Eastern time, Monday-Friday. These adjusted summer hours will end August 8.
Phone: 1-800-872-0369 or 765-285-1581
Fax: 765-285-7161
View E-mail Address