Mediasite System Requirements

In order to view these lectures via the Internet, you will need a high-speed Internet connection such as cable, DSL, or a T1 line. Javascript should be enabled in your Web browser as the default.

Testing Your Computer
To find out if your computer is capable of viewing a Mediasite class, view a sample presentation that was recorded in Mediasite. 

If you are unable to view the sample presentation, review the system requirements and follow the steps for configuring your system. If you are still unable to view the Mediasite sample presentation, you may not be able to take a course using Mediasite.

Mediasite System Requirements


  • Windows XP, Windows Vista, or Windows 7
  • Internet Explorer 6.0 SP1 or later, Firefox 2.0 or later, or Google Chrome 1.0
  • Windows Media Player 9.0 or later


  • Mac OS X 10.4.8 or later
  • Safari 2.0.4 or later or Firefox 2.0 or later
  • Microsoft Silverlight 3.0 or later

NOTE FOR MAC USERS: The first time you access a Mediasite presentation on a Mac you may be asked to download a Microsoft Silverlight plug-in. Please follow all of the instructions for installing this plug-in on your Mac. If you are not automatically directed to download the plug-in on your Mac, you can download the plug-in from the Microsoft Silverlight site. Try viewing the sample presentation again. 

For additional information, you may contact the Technology HelpDesk by submitting a web ticket at www.bsu.edu/helpdesk, calling 765-285-1517 (toll-free 866-771-3276) or by stopping by the Tech Center located in BL 101.

Online and Distance Education
David Letterman Communication and Media Building (LB), Room 131
Ball State University
Muncie, IN 47306

Hours: 8 a.m. to 5 p.m. Eastern time, Monday-Friday
Phone: 1-800-872-0369 or 765-285-1581
Fax: 765-285-7161
View E-mail Address