Information Systems and Operations Management

Jensen Zhao, Chairperson

The Information Systems (IS) major provides students with the technical, analytical skills, and knowledge for designing, implementation, and maintenance of computer information systems in business and other organizations. As a graduate of the Information Systems program, students find job opportunities as a systems analyst, application developer, business analyst, computer support specialist, consultant, hardware salesman, information center consultant, software salesman, project manager, or information systems manager, network administrator, database administrator, Web administrator, e-commerce analyst, information security expert, webmaster, network support and administration, information officer and technical/end user support. Our IS graduates go to work for global services firms, IT consulting firms, public accounting firms, defense industry firms, hospitals, banks, management consulting firms, federal and state government, software companies, consulting companies, computer and networking companies, telecommunications companies, airline industry, computer industry, insurance companies, Web design firms and universities. 

The Operations and Supply Chain Management (OM) major is the area of study that teaches students to systematically make management decisions using appropriate tools to manage supply chain processes in both services and manufacturing organizations. OM majors deal with the management of processes that create goods and services. Major subject areas include scheduling and planning of operations, inventory management, supply chain management, quality management, project management, quantitative business analysis, operations management project, procurement, etc. Our OM graduates go to work in both service and manufacturing organizations such as: automobile industry, computer industry, financial industry, manufacturing and transportation industry, pharmaceutical industry, retail and health care industry. 

The Business Education (Bus. Edu.) teaching major prepares students to teach in a variety of educational settings. Students are qualified to teach a variety of business subjects in Indiana middle and secondary schools. With additional education and experience, students have found teaching opportunities at the postsecondary level.

BACCALAUREATE DEGREES

MAJOR IN INFORMATION SYSTEMS, 63 hours

MAJOR IN OPERATIONS AND SUPPLY CHAIN MANAGEMENT, 63 hours

MINOR IN BUSINESS INFORMATION TECHNOLOGY, 15 hours

MINOR IN BUSINESS INFORMATION TECHNOLOGY, 15 hours

MINOR IN FOUNDATIONS OF COMPUTER SYSTEMS, 19-21 hours
(See Interdepartmental Programs.) 

MINOR IN INDUSTRIAL TECHNOLOGY, 15 hours 

MINOR IN INFORMATION SYSTEMS FOR COMPUTER SCIENCE MAJORS, 15 hours

MINOR IN INFORMATION SYSTEMS FOR NON-COMPUTER SCIENCE MAJORS, 15 hours

MINOR IN OPERATIONS MANAGEMENT, 15 hours

TEACHER EDUCATION

TEACHING MAJOR IN BUSINESS EDUCATION, 54 hours

SENIOR HIGH, JUNIOR HIGH/MIDDLE SCHOOL EDUCATION PROGRAM

CERTIFICATE IN BUSINESS TECHNOLOGY, 15 hours

BUSINESS EDUCATION (BED) 

382 Improvement of Instruction in Marketing Subjects (3)
Teaching strategies, instructional materials, and lesson and unit planning for the person with a baccalaureate degree in a discipline other than marketing education who is seeking licensure as a marketing education teacher/coordinator. 
    Prerequisite: EDSE 380 or equivalent; full admission to the university. 
    Open only to students seeking marketing education certification. 

383 Curriculum and Methods for Teaching Computer Applications and Careers (3)
The role of business education in the middle and secondary school curricula; objectives, planning, methods, techniques, and materials for teaching computer applications and careers in middle and secondary schools. 
    Prerequisite: ISOM 112, 125. 
    Open only to teaching majors in business education. 

384 Methods of Teaching: Basic Business, Marketing and Accounting (3)
Objectives, planning, methods techniques, and materials for teaching basic business, marketing, and accounting in middle and secondary schools. 
    Prerequisite: ACC 202; MKG 300. 
    Parallel: EDJH 385; EDSE 380. 
    Open only to teaching majors in business education. 

387 Teaching Business in Middle and Secondary School (3)
Curriculum, objectives, planning, and methods for teaching business courses in middle and secondary schools. Emphasis on curriculum development, lesson and unit planning, classroom management, evaluation, instructional materials, and teaching strategies. 
    Prerequisite: ACC 201; ECON 201; EDPS 251; ISOM 125. 
    Parallel: EDJH 385; EDSE 380.

392 Managing In-School Laboratory and Cooperative Business/Marketing Programs (3) 
Special techniques and knowledge needed for managing in-school laboratory and business, career and technical, marketing, and interdisciplinary cooperative education programs. Restricted to persons seeking licensing as teachers or coordinators of career/technical business education, marketing education, career and technical education. 
    Prerequisite: an undergraduate methods course in business education, marketing education, or permission of the department chairperson. 

393 Philosophy, Organization, and Administration of CTE (3)
The principles upon which career/technical education is organized, administered, and supervised; federal and state regulations; agencies that provide delivery systems for career/technical education; vocational rehabilitation; and programs for persons with special needs. 
    Prerequisite: an undergraduate methods course in business education, marketing education, or permission of the department chairperson. 

496 Principles and Philosophy of Marketing Education (2)
An investigation of the current status, historical development, philosophy, and principles of marketing education. Components include secondary, post-secondary, and adult marketing education; DECA; and general and specialized curricula. 
    Prerequisite: EDSE 380. 
    Open only to students pursuing the teaching major in business education. 

497 Independent Study: Business or Marketing Education, Business Information Technology (1-6)
For students with excellent academic records who wish to conduct in-depth studies in some phase of business education, marketing education, or business information technology. The project selected, methods, and credit hours must be approved by the department chairperson and supervising faculty member. 
    Prerequisite: permission of the department chairperson. 
    A total of 6 hours of credit may be earned.

INFORMATION SYSTEMS AND OPERATIONS MANAGEMENT (ISOM)

112 Document Processing (3)
Development of document processing skills, emphasizing speed, accuracy, communication and language arts skills, and efficiency in processing of information with information processing software. 
    Prerequisite: entry-level proficiency of 35 gross words per minute; basic formatting knowledge and skill. 

125 Microcomputer Applications for Business (3)
Provides an overview of business operations with special emphasis on management, marketing, operations, human resource management, accounting, and finance. Also provides an introduction to microcomputer applications to business by using Microsoft Office software to analyze and present business data. Basic familiarity with business functions, environments, and financial statements is developed using a common case, and other audio-visual devices. Uses integrated assignments to develop proficiency in applying Microsoft office tools to analyze business problems. 
    Not open to students who have credit in CS 104. 

135 Business Information Systems (3)
Provides an introduction to business information systems, emphasizing application of group problem-solving techniques. ISOM 135 presents the role played by information systems in a business and provides an introduction to information systems concepts showing how data, hardware, software, communications, and databases support business problem-solving. The systems approach and information flow charts are used to integrate the understanding of all business functions. Microsoft Office is used to analyze and report on decision-making situations in management, marketing, finance, and information systems. 
    Prerequisite: proficiency test required or CS 104 or ISOM 125. 

226 Business Systems Application Development (3)
Focuses on the fundamentals of business rules and logic in a business application development context. With emphasis on hands-on exercises, students learn various business application development methodologies, such as abstraction, process flow, variable assignment, graceful error handling, and documentation. 
    Prerequisite: ISOM 135 or permission of the department chairperson. 

228 Advanced Microcomputer Applications for Business (3)
Designing, developing, documenting, and maintaining a small business-sized database. Emphasis on creating business databases, ensuring data validity, and creating user friendly forms, reports, queries, and interfaces using state of art application software. 
    Prerequisite: ISOM 125 or permission of the department chairperson. 

249 Foundations of Business Communication (3)
Provides pre-business majors with a cornerstone course designed to develop the interpersonal, analytical, written, and presentation skills needed to succeed in upper division business courses and on the job. 
    Prerequisite: ISOM 125; ENG 104 or 114; sophomore standing. 
    Open only to pre-business and Miller College of Business majors. ISOM 249 is to be taken concurrent with those courses that complete the admission requirement or taken in the term of enrollment following admission to the Miller College of Business. 

251 Introductory Operations Management (3)
Introduction to the tools and techniques of management with practical applications to the production of goods and services. 
    Prerequisite: MGT 200 or equivalent or parallel MGT 300 or permission of the department chairperson. 
    Not open to BS or BA candidates for a major in the Miller College of Business. 

255 Introduction to Business Information Technology (3)
Introduction to business information technology concepts, including relationship to business process, organizational influences; needs of technology users, ergonomics and other human factors; supporting hardware and software. 
    Prerequisite: ISOM 125. 

299X Experimental/Developmental Topics (1-6)
Topics relevant to the discipline. Course titles will be announced before each semester. 
    A total of 6 hours of credit may be earned. 

300 Project Management (3)
Prepares students to become productive project team members and develops an understanding of the activities and techniques necessary for a successful project completion. Topics include: project leadership skills, project scheduling, project control, and project reporting. 
    Prerequisite: junior standing or permission of the department chairperson. 

311 Information and Enterprise Systems: Analysis and Design (3)
Introduction to various concepts and techniques of enterprise systems with applications to solving managerial problems. Emphasis on integration of all relevant organization systems. Various systems analysis and design concepts and techniques, including the key steps in the systems design and development process. Emphasizes the consideration of practical business applications. 
    Prerequisite: ISOM 135 or permission of the department chairperson. 

313 Databases and Information Resource Management (3)
Management of information resources; knowledge, techniques, and skills involved in planning, controlling, organizing, selecting, and retaining information resources in business, industry, and government. Includes database and information resource management theory, and hands-on computer application exercises using database management software. 
    Prerequisite: CS 104 or ISOM 125 or proficiency test or permission of the department chairperson. 

317 Computer Networks for Business (3)
Concepts and problems of transmitting, communicating, and managing business data needs through the use of computer networks. Topics include: applications of integrated and distributed systems to problems in various functional areas of business. 
    Prerequisite: ISOM 135 or permission of the department chairperson. 

321 Quantitative Business Analyses (3)
Deals with exploration and application of selected quantitative techniques to business problems. Topics include: regression and correlation, analysis of variance and contingency tables, decision analysis, linear programming. 
    Prerequisite: ECON 221 or permission of the department chairperson. 

340 Multimedia and Web Publishing for Business (3)
Organize, develop, and produce business information for distribution via print, Internet, and digital formats. Emphasis on developing and applying original multimedia elements, including sound, graphics, animation, and video. Hands-on use of state of the art Web publishing tools and techniques will be utilized for business applications. 
    Prerequisite: ISOM 125. 

351 Operations Management (3)
Discusses decision making in the operations functions for the creation of goods and services and its relationship with other business functions. Topics include: operations strategy, emerging process technologies, planning and scheduling, inventory management, just-in-time systems, and quality management. 
    Prerequisite: ECON 221 or permission of the department chairperson. 

355 Quality Management (3)
Develops an understanding of quality concepts at all levels of business. Topics include: statistical quality control, benchmarking, quality function deployment, and analysis of international, national, and quality management awards. 
    Prerequisite: ISOM 351 or permission of the department chairperson. 

365 Business Information Technology Training and Development (3)
Design, delivery, and evaluation of training for users of business information technology. Topics include: needs assessment, adult learning theory, instructional design, technology/media for training delivery systems implementation, evaluation, and follow up. 
    Prerequisite: ISOM 226. 

369 Internship in Information Systems and Operations Management (1-6)
Supervised employment for credit. 
    Prerequisite: permission of the department chairperson. 
    A total of 9 hours of credit may be earned in ISOM 369, 497, and 498. 
    A total of 9 hours of credit may be earned, but no more than 6 in any one semester or term. 
    Open only to seniors. 

410 Information Systems Security (3)
Concepts and methods of planning, designing, implementing, managing, and auditing security at all levels and systems platforms, including worldwide networks. Topics include: operating systems protection mechanisms, intrusion detection systems, formal models of security, cryptography, network and distributed systems security, denial of service attack strategies, worms, viruses, and Internet secure applications. 
    Prerequisite: ISOM 317 or permission of the department chairperson. 

411 Integration Project (1)
Requires students to plan, develop, and present a capstone project in information systems or operations management. In addition to class meeting time, ISOM students will be required to meet in arranged times to complete a capstone project. 
    Prerequisite: ISOM 311; senior standing. 

412 Business Process Analysis and Design (3)
Various systems analysis and design concepts and techniques, including the key steps in the systems-design and development cycle. Emphasizes the consideration of practical applications within the business environment. 
    Prerequisite: ISOM 226 (waived for CS with IS minor), 300. 

413 Database Management Systems (3)
Concepts of database management systems, data models, the entity-relationship (ER) diagrams, design and implementation of database application, database administration, Oracle Database environment, structured query language (SQL), PL/SQL, distributed databases and data warehousing. Course provides a significant hands-on experience using Oracle DBMS to develop a real life business application. 
    Prerequisite: ISOM 226 or permission of the department chairperson. 

414 Information Systems of Small Business (3)
Computer-based information systems in small business operations without access to an internal specialist. Includes the identification of information requirements and the use of mainframe and microcomputers and purchased software to satisfy the information needs in small business. 
    Prerequisite: MGT 300, 341. 

415 Information Systems Management (3)
Equipment selection, equipment acquisition, computer operations management, project management, computer personnel management, financial control, systems security and control, and the relationship of the information systems function to an organization. 
    Prerequisite: ISOM 135 or permission of the department chairperson. 

419 Problems in Information Systems (3)
An integration of various information systems principles, theories, and techniques for implementing information systems in organizations, including strategic issues. Includes lectures, tours, readings, cases, and the completion of a major group project. 
    Prerequisite: ISOM 412. 

420 Knowledge Management (3)
Knowledge management systems leverage the intellectual assets of the firm, facilitating delivery of e-commerce and e-business. Topics: how knowledge is created, captured, represented, stored, and reused. Exploration of approaches to managing both explicit and tacit knowledge, and technologies that support KM. Case studies and computer demonstrations included. 
    Prerequisite: ISOM 311, 313; or permission of the department chairperson. 

421 Network and Security Management (3)
Presents a comprehensive overview of network management, computer and network security. Network management using Windows 2008, Linux, enterprise security framework, network defense, risk assessment, OS Hardening, security tools to prevent break-ins, computer forensics, disaster recovery, security practices, and policies. Provides a significant hands-on experience in penetration testing and defenses. 
    Prerequisite: ISOM 317 or permission of the department chairperson.

422 Health Care Information Systems (3)
Provides an overview of current developments, issues and challenges in the emerging field of health informatics—the application of information and communication technology (ICT) for the acquisition, storage, management and use of information in health care, the study of human-computer interaction, human factors, the consideration of social and organizational factors related to successful technology deployment. 
    Prerequisite: ISOM 135 or permission of the department chairperson.

424 Organizational Information Assurance (3)
Examines the rationale and procedures for securing the physical and electronic components of information systems, including networks, operating systems, data, and applications. Identifies and evaluates detailed strategies for defining information security and establishing information assurance goals. Training for security awareness and incident response to system compromise are covered, as well as defense strategies, configuration management, and legal issues. The importance of establishing an information technology (IT) baseline will be covered in-depth from an organizational and managerial decision-making perspective. 
    Prerequisite: ISOM 410. 

430 ERP Application and Process Integration (3)
Exposes students to the concepts of Enterprise Resource Planning (ERP), cross functional integration through ERP, business process reengineering, architecture of ERP Systems, ERP project implementation methodologies and customization issues, critical success factors, outsourcing, and the human side of ERP. Offers an experiential learning experience through some functional modules of SAP. 
    Prerequisite: ISOM 135 or permission of the department chairperson. 

431 Enterprise Resource Planning—2 (3)
Provides the basic knowledge of the ABAP/4 Development Workbench. Also prepares students to become ABAP/4 Consultants by providing a learning environment similar to an actual SAP work environment. 
    Prerequisite: ISOM 413. 

450 E-Commerce Design and Applications (3)
Presents a comprehensive overview of electronic commerce design and applications. Topics include e-business models, e-business infrastructure, Web page creations with HTML/XML, JavaScript and VBScript, e-commerce security, privacy, electronic payment systems, and strategies for e-commerce, e-commerce methodologies, and practices for developing real-world e-commerce solutions using state of the art e-commerce tools. 
    Prerequisite: ISOM 226 or permission of the department chairperson. 

452 Inventory Management (3)
Discusses inventory management, production planning, and scheduling activities in manufacturing and service organizations. Topics include forecasting, inventory management models, lot sizing, aggregate planning, material requirement planning (MRP), detailed scheduling, and optimized production technologies such as JIT and lean manufacturing. 
    Prerequisite: ISOM 351 or permission of the department chairperson. 

453 Manufacturing Planning and Control (3)
Discusses activities in manufacturing planning and control framework (MPC). Topics include MPC framework, demand management, sales and operations planning, enterprise resource planning (ERP), master production scheduling (MPS), manufacturing resource planning (MRPII), distribution requirements planning (DRP), and capacity planning and utilization. 
    Prerequisite: ISOM 351 or permission of the department chairperson. 

454 Supply Chain Management (3)
Examines the advancements of information technology/systems and material management tools in a global, supply chain environment. Students will develop an understanding of the overall supply chain management strategy including information systems and inventory strategies. 
    Prerequisite: ISOM 351 or permission of the department chairperson. 

459 Current Topics in Operations Management (3)
Operations management topics of current concern to faculty and students. Potential topics are logistics management, Six Sigma, operations strategy, site and location analysis, management of service operations, ISO 9000/14000 quality management standards, etc. 
    Prerequisite: ISOM 351 or permission of the department chairperson. 

465 Blended Learning (3)
Introduces strategies that create a blended-learning model that includes integrated knowledge, e-learning, and electronic performance support. Traditional classroom instruction methods with technology-enhanced inquiry using event-based activities and Internet-based resources. And theory-practice perspective blending self-reflection, connected learning, and interactive collaboration as an online learning community. 
    Prerequisite: ISOM 365. 

480 Operations Management Integration Project (3)
Requires students to plan, develop, and present a capstone project in operations management. In addition to class meeting time, operations management students will be required to meet in arranged times to complete a capstone project. 
    Prerequisite: ISOM 351, and 9 hours from operations management core, and senior standing. 
    Open only to operations and supply chain management majors. 

490 Information Systems Integration Project (3)
Requires students to plan, develop, and present a capstone project in information systems. In addition to class meeting time, information systems students will be required to meet in arranged times to complete a capstone project. 
    Prerequisite: ISOM 300, 317, 412; senior standing. 

497 Independent Study (1-6)
Supervised study of some phase of information systems and operating management. 
    Prerequisite: senior standing; permission of the department chairperson. 
    A total of nine hours of credit may be earned in ISOM 369, 497, and 498. 
    A total of 9 hours of credit may be earned, but no more than 6 in any one semester or term. 

498 Seminar in Information Systems and Operations Management (1-3)
Explores current problems, theory, research, and trends in information systems and operations management. 
    Prerequisite: senior standing; permission of the department chairperson. 
    A total of 9 hours of credit may be earned in ISOM 369, 497, and 498. 
    A total of 9 hours of credit may be earned, but no more than 3 in any one semester or term.