Undergraduate Course Catalog

Information Systems and Operations Management

S. Sharma, Chairperson

The Department of Information Systems and Operations Management offers programs to students who wish to prepare for careers in information systems, operations management, and business education.    
    Information systems introduces students to the concepts and techniques necessary to use information in the support of operations, control, and planning in organizations. Students learn about the storage, retrieval, and communication of data, as well as the design of information systems, databases, and communication networks. Ball State information systems graduates have found success in a number of exciting careers.
    Operations management prepares students to assume positions of responsibility in the creation of goods and services. Students study detailed production functions and learn how to make production decisions and to use modern techniques for motivating and learning in organizations. Ball State operations management graduates gain positions in prominent organizations.
    Students who want to become teachers may major in business and marketing education. This program qualifies students for a license to teach business and marketing subjects in Indiana middle and secondary schools.
    A minor in business information technology is also available for students who want to develop and enhance their business computer skills.
    See Interdepartmental Programs for the minor in foundations of computer systems.


ASSOCIATE DEGREE

ASSOCIATE IN SCIENCE—BUSINESS INFORMATION
TECHNOLOGY, 63 hours

PREFIX      NO     SHORT TITLE

CR HRS

General education, 24 hours

COMM
ENG

HIST
PSYSC
PFW

210 
103
104
150
100 

Fund Pub Com
Rhet & Writ
Comp Resrch
West World
General

3
3
3
3
3
1

General electives

8


24 hrs
Business concentration, 39 hours

 

ACC
BUSAD
ECON
ISOM
  
  
  
    
 

201
101
116
125
135
226
228
340
341

Prin Acct 1
Intro Busins
Survey Ideas
Micro App
Bus I S
Sys Ap Dev
Adv Ap Bus
Mlti-Web Bus
Bus Mgl Comm

3
3
3
3
3
3
3
3
3

4 additional courses from

ISOM
 
MGT
  
 

112
313
200
261
271

Doc Process (3)
Dat Inf Mgt (3)
Mngnt Prin (3)
Persnel Supr (3)
Intr Org Beh (3)

12


63 hrs
Students qualifying for exemption from ENG 103 or 104 will receive credit for the course(s). ENG 101 and 102 may be substituted for ENG 103.

BACCALAUREATE DEGREES

Students will be guided by the outline of baccalaureate degrees, the University Core Curriculum, and the concentration areas listed below.

MAJOR IN INFORMATION SYSTEMS, 63 hours

PREFIX      NO  SHORT TITLE

CR HRS

Miller College of Business core, 39 hours

ACC
 
BL
ECON
 
 
FIN
ISOM
 
 
MGT
 
MKG

201
202
260
201
202
221
300
135
249
351
300
491
300

Prin Acct 1
Prin Acct 2
Prin Bus Law
Elem Micro
Elem Macro
Bus Stats
Prin Fin 1
Bus I S
Fnds Bus Com
Op Mgt
Mgt Beh Org
Policy Strat
Prin Market

3
3
3
3
3
3
3
3
3
3
3
3
3


39 hrs
Information systems core, 21 hours

ISOM





226
300
317
410
412
413
490

Sys Ap Dev
Proj Mgt
Comp Netwrks
I S Security
Bus Pro Anls
Dat Mgt Sys
I S Int Proj

3
3
3
3
3
3
3


21 hrs
Electives (choose one course for 3 credit hours)

ISOM


421
422
430
450

Net Sec Mgt (3)
Health I S (3)
ERP Ap & Pro (3)
E-Com Des (3)

3


63 hrs
To pursue this program, students must have sufficient mathematical preparation to meet the prerequisite for ECON 221. The prerequisite for ECON 221 is a C or better grade in MATHS 111 or equivalent; sophomore standing; demonstrated proficiency in computer skills. MATHS 132 simultaneously substitutes for the University Core Curriculum math requirement. Proficiency in computer skills may be demonstrated by examination, or credit in ISOM 125 or CS 104 or its equivalent. The prerequisite for ISOM 135 is proficiency test required or ISOM 125 or CS 104.

MAJOR IN OPERATIONS AND SUPPLY CHAIN
MANAGEMENT, 63 hours

PREFIX  NO SHORT TITLE

CR HRS

Miller College of Business core, 39 hours

ACC

BL
ECON


FIN
ISOM


MGT

MKG

201
202
260
201
202
221
300
135
249
351
300
491
300

Prin Acct 1
Prin Acct 2
Prin Bus Law
Elem Micro
Elem Macro
Bus Stats
Prin Fin 1
Bus I S
Fnds Bus Com
Op Mgt
Mgt Beh Org
Policy Strat
Prin Market

3
3
3
3
3
3
3
3
3
3
3
3
3


39 hrs
Operations management core, 18 hours

ISOM
  
     
   
    
MKG 

300
321
452
453
480
460
Proj Mgt
Quan Bus Anl
Inv Mgt
Manu Pln
O M Int Proj
Sup Chn Mgt

3
3
3
3
3
3


18 hrs

Electives
Select two from the following list,
6 hours from

ISOM

  


ITMFG
MKG 

355
369
430
454
459
365
345

Quality Mgt (3)
Intrn ISOM (1-6)
ERP Ap & Pro (3)
Sply Chn Mgt (3)
Curr Op Mgt (3)
Advn Six Sig (3)
Pro Sup Mgt (3)



 

6


63 hrs
To pursue this program, students must have sufficient mathematical preparation to meet the prerequisite for ECON 221. The prerequisite for ECON 221 is a C or better grade in MATHS 111 or the equivalent; sophomore standing; demonstrated proficiency in computer skills. MATHS 132 simultaneously substitutes for the University Core Curriculum math requirement. Proficiency in computer skills may be demonstrated by examination, or credit in ISOM 125 or CS 104 or its equivalent. The prerequisite for ISOM 135 is proficiency test required, or ISOM 125 or CS 104.

MINOR IN BUSINESS INFORMATION TECHNOLOGY,
15 hours

No two minors can be used in combination to fulfill any degree requirements outside the Miller College of Business (except Economics).
PREFIX      NO     SHORT TITLE

CR HRS

ISOM



125
135
226
341

Micro App
Bus I S
Sys Ap Dev
Bus Mgl Comm

3
3
3
3

One course from

ISOM




228
300
313
317
340

Adv Ap Bus (3)
Proj Mgt (3)
Dat Inf Mgt (3)
Comp Netwrks (3)
Mlti-Web Bus (3)





3


15 hrs

Open to business majors except those majoring in information systems.
PREFIX     NO      SHORT TITLE

CR HRS

ISOM

226
300

Sys Ap Dev
Proj Mgt

3
3

3 courses from

 

ISOM




228
311
313
317
340
413

Adv Ap Bus (3)
Int Ent Sys (3)
Dat Inf Mgt (3)
Comp Netwrks (3)
Mlti-Web Bus (3)
Dat Mgt Sys (3)

9


15 hrs


MINOR IN FOUNDATIONS OF COMPUTER SYSTEMS,
19-21 hours
(See
Interdepartmental Programs .)

MINOR IN INDUSTRIAL TECHNOLOGY, 15 hours 

For students majoring in operations management.
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CR HRS

ITMFG

105
161

Tec Dsgn Gra
Int Mfg Idus

3
3

9 hours from

 

ITDPT

ITMFG






360
390
205
225
233
262
270
301
331
363

Indust Safety (3)
Trng Dvl Ind (3)
Comp Aid Des (3)
Ind Plastics (3)
Mach Tools (3)
Mfg Material (3)
Indust Elctr (3)
Auto & C I M (3)
Auto Machine (3)
Mfg Operatns (3)

9


15 hrs
Students electing ITMFG 225 or 262 should take CHEM 111 for University Core Curriculum to meet the prerequisite. Students electing ITMFG 270 should take PHYCS 110 for University Core
Curriculum to satisfy the prerequisite.


MINOR IN INFORMATION SYSTEMS FOR COMPUTER
SCIENCE MAJORS, 15 hours

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CR HRS

ISOM
  
  
 

135
300
412
430

Bus I S
Proj Mgt
Bus Pro Anls
ERP Ap & Pro

3
3
3
3

3 hours from

ISOM

415
490

Inf Sys Mgt (3)
I S Int Proj (3)


3


15 hrs


MINOR IN INFORMATION SYSTEMS FOR NON-
COMPUTER SCIENCE MAJORS, 15 hours

PREFIX      NO     SHORT TITLE

CR HRS

ISOM




135
226
300
313
415

Bus I S
Sys Ap Dev
Proj Mgt
Dat Inf Mgt
Inf Sys Mgt

3
3
3
3
3


15 hrs


MINOR IN OPERATIONS MANAGEMENT, 21 hours

PREFIX      NO   SHORT TITLE

CR HRS

ECON

MATHS
ISOM



221
or
221
300
321
351
355

Bus Stats (3)

Pbty Stats (3)
Proj Mgt
Quan Bus Anl
Op Mgt
Quality Mgt



3
3
3
3
3


15 hrs
Electives
6 hours from

 

ISOM



430
452
453
454
459

ERP Ap & Pro (3)
Inv Mgt (3)
Manu Pln (3)
Sply Chn Mgt (3)
Curr Op Mgt (3)

6


21 hrs
To pursue this program, students must have sufficient mathematical preparation to meet the prerequisite for ECON 221. The prerequisite for ECON 221 is a C or better grade in MATHS 111 or equivalent; sophomore standing; demonstrated proficiency in computer skills. MATHS 132 simultaneously substitutes for the University Core Curriculum math requirement. Proficiency in computer skills may be demonstrated by examination, or credit in ISOM 125 or CS 104 or its equivalent. The prerequisite for ISOM 135 is proficiency test required or ISOM 125 or CS 104.

TEACHER EDUCATION
Teaching programs require additional courses in educational methods. The professional education courses are included in this listing. See the Department of Educational Studies and 
Teachers College for the descriptions of these courses and other professional requirements of the teacher education program.

TEACHING MAJOR IN BUSINESS AND MARKETING
EDUCATION, 54 hours

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CR HRS

Miller College of Business core, 39 hours

ACC

BL
ECON


FIN
ISOM


MGT

MKG

201
202
260
201
202
221
300
135
249
351
300
491
300

Prin Acct 1
Prin Acct 2
Prin Bus Law
Elem Micro
Elem Macro
Bus Stats
Prin Fin 1
Bus I S
Fnds Bus Com
Op Mgt
Mgt Beh Org
Policy Strat
Prin Market

3
3
3
3
3
3
3
3
3
3
3
3
3


39 hrs

BED
FIN
ISOM


387
110
112
125
340

Teach Bus
Pers Finance
Doc Process
Micro App
Mlti-Web Bus

3
3
3
3
3


15 hrs

54 hrs
To pursue this program, students must have sufficient mathematical preparation to meet the prerequisite for ECON 221. The prerequisite for ECON 221 is a C or better grade in MATHS 111 or equivalent; sophomore standing; demonstrated proficiency in computer skills. MATHS 132 simultaneously substitutes for the University Core Curriculum math requirement. Proficiency in computer skills may be demonstrated by examination, or credit in ISOM 125 or CS 104 or its equivalent. The prerequisite for ISOM 135 is proficiency test required or ISOM 125 or CS 104.

SENIOR HIGH, JUNIOR HIGH/MIDDLE SCHOOL
EDUCATION PROGRAM

PREFIX     NO      SHORT TITLE

CR HRS

Professional education sequence, 33 hours

EDFON
EDJHM
EDMUL
EDPSY

EDSEC


420
385
205
251
390
150
380
460
465

Fnds of Educ
Prin Mid Sch
Multi Educ
Dev Sec Ed
Educ Psychol
Basic Concpt
Prin Sec Sch
St Tch Secon (6-7)
Elec St Tch (3 or 5)

3
3
3
3
3
3
3
7
5

 

 

 


33 hrs
See Professional Education Assessment/
Decision Points
for additional information.

CERTIFICATE IN BUSINESS TECHNOLOGY, 15 hours

PREFIX      NO      SHORT TITLE

CR HRS

ISOM



112
125
135
340

Doc Process
Micro App
Bus I S
Mlti-Web Bus

3
3
3
3


12 hrs
3 hours from

ISOM

226
228

Sys Ap Dev (3)
Adv Ap Bus (3)

3


15 hrs
C or better grade required in each course.


BUSINESS EDUCATION (BED)

382 Improvement of Instruction in Marketing Subjects. (3)
Teaching strategies, instructional materials, and lesson and unit planning for the person with a baccalaureate degree in a discipline other than marketing education who is seeking licensure as a marketing education teacher/coordinator. 
    Prerequisite: EDSEC 380 or equivalent; full admission to the university. 
    Open only to students seeking marketing education certification.

383 Curriculum and Methods for Teaching Computer Applications and Careers. (3)
The role of business education in the middle and secondary school curricula; objectives, planning, methods, techniques, and materials for teaching computer applications and careers in middle and secondary schools. 
    Prerequisite: ISOM 112, 125. 
    Open only to teaching majors in business and marketing education.

384 Methods of Teaching: Basic Business, Marketing and Accounting. (3)
Objectives, planning, methods techniques, and materials for teaching basic business, marketing, and accounting in middle and secondary schools. 
    Prerequisite: ACC 202; MKG 300. 
    Parallel: EDSEC 380; EDJHM 385. 
    Open only to teaching majors in business and marketing education.

387 Teaching Business and Marketing in Middle and Secondary School. (3)
Curriculum, objectives, planning, and methods for teaching business and marketing courses in middle and secondary schools. Emphasis on curriculum development, lesson and unit planning, classroom management, evaluation, instructional materials, and teaching strategies. 
    Prerequisite: ACC 201; ECON 201; EDPSY 251; ISOM 112, 125. 
    Parallel: EDSEC 380; EDJHM 385.

392 Managing In-School Laboratory and Cooperative Business/Marketing
Programs. (3)
Special techniques and knowledge needed for managing in-school laboratory and business, career and technical, marketing, and interdisciplinary cooperative education programs. Restricted to persons seeking licensing as teachers or coordinators of career/technical business education, marketing education, or career and technical education. 
    Prerequisite: an undergraduate methods course in business education, marketing education, or permission of the department chairperson.

393 Philosophy, Organization, and Administration of CTE. (3)
The principles upon which career/technical education is organized, administered, and supervised; federal and state regulations; agencies that provide delivery systems for career/technical education; vocational rehabilitation; and programs for persons with special needs. 
    Prerequisite: an undergraduate methods course in business education, marketing education, or permission of the department chairperson.

496 Principles and Philosophy of Marketing Education. (2)
An investigation of the current status, historical development, philosophy, and principles of marketing education. Components include secondary, post-secondary, and adult marketing education, DECA, and general and specialized curricula. 
    Prerequisite: EDSEC 380. 
    Open only to students pursuing the teaching major in business and marketing education.

497 Independent Study: Business or Marketing Education, Business Information Technology. (1-6)
For students with excellent academic records who wish to conduct in-depth studies in some phase of business education, marketing education, or business information technology. The project selected, methods, and credit hours must be approved by the department chairperson and supervising faculty member. 
    Prerequisite: permission of the department chairperson. 
    A total of 6 hours of credit may be earned.

INFORMATION SYSTEMS AND OPERATIONS MANAGEMENT (ISOM)

112 Document Processing. (3)
Development of document processing skills, emphasizing speed, accuracy, communication and language arts skills, and efficiency in processing of information with information processing software.
Prerequisite: entry-level proficiency of 35 gross words per minute; basic formatting knowledge and skill.

125 Microcomputer Applications for Business. (3)
Provides skill development using computer-based end user software to solve business problems with word processing, presentation graphics, spread sheets, and basic database management. Emphasis on learning basics of operating systems and application software packages. 
    Not open to students who have credit in CS 104.

135 Business Information Systems. (3)
Introduction to various concepts and techniques of information systems with application to solving managerial problems with emphasis on their scope, use, and evaluation. Topics covered include business systems and information flow, application of computer-based information systems, managerial decision-making processes, and mutual influence of organizations and information systems. 
    Prerequisite: proficiency test required or ISOM 125 or CS 104.

226 Business Systems Application Development. (3)
Focuses on the fundamentals of business rules and logic in a business application development context. With emphasis on hands-on exercises, students learn various business application development methodologies, such as abstraction, process flow, variable assignment, graceful error handling, and documentation. 
    Prerequisite: ISOM 135 or permission of the department chairperson.

228 Advanced Microcomputer Applications for Business. (3)
Designing, developing, documenting, and maintaining a small business-sized database. Emphasis on creating business databases, ensuring data validity, and creating user friendly forms, reports, queries, and interfaces using state of art application software. 
    Prerequisite: ISOM 125 or permission of the department chairperson.

249 Foundations of Business Communication. (3)
Provides pre-business majors with a cornerstone course designed to develop the interpersonal, analytical, written, and presentation skills needed to succeed in upper division business courses and on the job. 
    Prerequisite: ISOM 125; ENG 104; sophomore standing. 
    Open only to pre-business and Miller College of Business majors. ISOM 249 is to be taken concurrent with those courses that complete the admission requirement or taken in the term of enrollment following admission to the Miller College of Business.

251 Introductory Operations Management. (3)
Introduction to the tools and techniques of management with practical applications to the production of goods and services. 
    Prerequisite: MGT 200 or equivalent or parallel MGT 300 or permission of the department chairperson. 
    Not open to BS or BA candidates for a major in the Miller College of Business.

255 Introduction to Business Information Technology. (3)
Introduction to business information technology concepts, including relationship to business process, organizational influences; needs of technology users, ergonomics and other human factors; supporting hardware and software. 
    Prerequisite: ISOM 125.

299X Experimental/Developmental Topics. (1-6)
Topics relevant to the discipline. Course titles will be announced before each semester. 
    A total of 6 hours of credit may be earned.

300 Project Management. (3)
Prepares students to become productive project team members and develops an understanding of the activities and techniques necessary for a successful project completion. Topics include: project leadership skills, project scheduling, project control, and project reporting. 
    Prerequisite: junior standing or permission of the department chairperson.

311 Information and Enterprise Systems: Analysis and Design. (3)
Introduction to various concepts and techniques of enterprise systems with applications to solving managerial problems. Emphasis on integration of all relevant organization systems. Various systems analysis and design concepts and techniques, including the key steps in the systems design and development process. Emphasizes the consideration of practical business applications. 
    Prerequisite: ISOM 135 or permission of the department chairperson. 

313 Databases and Information Resource Management. (3)
Management of information resources; knowledge, techniques, and skills involved in planning, controlling, organizing, selecting, and retaining information resources in business, industry, and government. Includes database and information resource management theory, and hands-on computer application exercises using database management software. 
    Prerequisite: ISOM 125 or proficiency test or CS 104 or permission of the department chairperson.

317 Computer Networks for Business. (3)
Concepts and problems of transmitting, communicating, and managing business data needs through the use of computer networks. Topics include: applications of integrated and distributed systems to problems in various functional areas of business. 
    Prerequisite: ISOM 135 or permission of the department chairperson.

321 Quantitative Business Analyses. (3)
Deals with exploration and application of selected quantitative techniques to business problems. Topics include: regression and correlation, analysis of variance and contingency tables, decision analysis, linear programming. 
    Prerequisite: ECON 221 or permission of the department chairperson.

340 Multimedia and Web Publishing for Business. (3)
Organize, develop, and produce business information for distribution via print, Internet, and digital formats. Emphasis on developing and applying original multimedia elements, including sound, graphics, animation, and video. Hands-on use of state of art Web publishing tools and techniques will be utilized for business applications. 
    Prerequisite: ISOM 125.

341 Business and Managerial Communications. (3)
Theories and techniques used in business and managerial communications for internal and external audiences. Emphasizes theories and practices through planning, audience analysis, data collection, media selection, and document preparation for oral and written presentations, and communication through letters, memos, and short reports. 
    Prerequisite: sophomore standing.

351 Operations Management. (3)
Discusses decision making in the operations functions for the creation of goods and services and its relationship with other business functions. Topics include: operations strategy, emerging process technologies, planning and scheduling, inventory management, just-in-time systems, and quality management. 
    Prerequisite: ECON 221 or permission of the department chairperson.

355 Quality Management. (3)
Develops an understanding of quality concepts at all levels of business. Topics include: statistical quality control, benchmarking, quality function deployment, and analysis of international and national and quality management awards. 
    Prerequisite: ISOM 351 or permission of the department chairperson.

365 Business Information Technology Training and Development. (3)
Design, delivery, and evaluation of training for users of business information technology. Topics include: needs assessment, adult learning theory, instructional design, technology/media for training delivery systems implementation, evaluation, and follow up. 
    Prerequisite: ISOM 226.

369 Internship in Information Systems and Operations Management. (1-6)
Supervised employment for credit. 
    Prerequisite: permission of the department chairperson. 
    A total of nine hours of credit may be earned in ISOM 369, 497, and 498. 
    A total of 9 hours of credit may be earned, but no more than 6 in any one semester or term. 
    Open only to seniors.

410 Information Systems Security. (3)
Concepts and methods of planning, designing, implementing, managing, and auditing security at all levels and systems platforms, including worldwide networks. Topics include: operating systems protection mechanisms, intrusion detection systems, formal models of security, cryptography, network and distributed systems security, denial of service attack strategies, worms, viruses, and Internet secure applications. 
    Prerequisite: ISOM 317 or permission of the department chairperson.

411 Integration Project. (1)
Requires students to plan, develop, and present a capstone project in information systems or operations management. In addition to class meeting time, ISOM students will be required to meet in arranged times to complete a capstone project. 
    Prerequisite: ISOM 311, senior standing.

412 Business Process Analysis and Design. (3)
Various systems analysis and design concepts and techniques, including the key steps in the systems-design and development cycle. Emphasizes the consideration of practical applications within the business environment. 
    Prerequisite: ISOM 226 (waived for CS with IS minor), 300.

413 Database Management Systems. (3)
Concepts of database management systems, data models, the entity-relationship (ER) diagrams, design and implementation of database application, database administration, Oracle Database environment, structured query language (SQL), PL/SQL, distributed databases and data warehousing. Course provides a significant hands-on experience using Oracle DBMS to develop a real life business application. 
    Prerequisite: ISOM 226 or permission of the department chairperson.

414 Information Systems of Small Business. (3)
Computer-based information systems in small business operations without access to an internal specialist. Includes the identification of information requirements and the use of mainframe and microcomputers and purchased software to satisfy the information needs in small business. 
    Prerequisite: MGT 300, 341.

415 Information Systems Management. (3)
Equipment selection, equipment acquisition, computer operations management, project management, computer personnel management, financial control, systems security and control, and the relationship of the information systems function to an organization. 
    Prerequisite: ISOM 135 or permission of the department chairperson.

419 Problems in Information Systems. (3)
An integration of various information systems principles, theories, and techniques for implementing information systems in organizations, including strategic issues. Includes lectures, tours, readings, cases, and the completion of a major group project. 
    Prerequisite: ISOM 412.

420 Knowledge Management. (3)
Knowledge management systems leverage the intellectual assets of the firm, facilitating delivery of e-commerce and e-business. Topics: how knowledge is created, captured, represented, stored, and reused. Exploration of approaches to managing both explicit and tacit knowledge, and technologies that support KM. Case studies and computer demonstrations included. 
    Prerequisite: ISOM 311, 313 or permission of the department chairperson. 

421 Network and Security Management. (3)
Presents a comprehensive overview of network management, computer and network security. Network management using Windows 2008, Linux, enterprise security framework, network defense, risk assessment, OS Hardening, security tools to prevent break-ins, computer forensics, disaster recovery, security practices, and policies. Provides a significant hands-on experience in penetration testing and defenses. 
    Prerequisite: ISOM 317 or permission of the department chairperson.

422 Health Care Information Systems. (3)
Provides an overview of current developments, issues and challenges in the emerging field of health informatics—the application of information and communication technology (ICT) for the acquisition, storage, management and use of information in health care, the study of human-computer interaction, human factors, the consideration of social and organizational factors related to successful technology deployment. 
    Prerequisite: ISOM 135 or permission of the department chairperson.

424 Organizational Information Assurance. (3)
Examines the rationale and procedures for securing the physical and electronic components of information systems, including networks, operating systems, data, and applications. Identifies and evaluates detailed strategies for defining information security and establishing information assurance goals. Training for security awareness and incident response to system compromise are covered, as well as defense strategies, configuration management, and legal issues. The importance of establishing an information technology (IT) baseline will be covered in-depth from an organizational and managerial decision-making perspective. 
    Prerequisite: ISOM 410.

430 ERP Application and Process Integration. (3)
Exposes students to the concepts of Enterprise Resource Planning (ERP), cross functional integration through ERP, business process reengineering, architecture of ERP Systems, ERP project implementation methodologies and customization issues, critical success factors, outsourcing, and the human side of ERP. Offers an experiential learning experience through some functional modules of SAP. 
    Prerequisite: ISOM 135 or permission of the department chairperson.

431 Enterprise Resource Planning—2. (3)
Provides the basic knowledge of the ABAP/4 Development Workbench. Also prepares students to become ABAP/4 Consultants by providing a learning environment similar to an actual SAP work environment. 
    Prerequisite: ISOM 413. 

450 E-Commerce Design and Applications. (3)
Presents a comprehensive overview of electronic commerce design and applications. Topics include e-business models, e-business infrastructure, Web page creations with HTML/XML, JavaScript and VBScript, e-commerce security, privacy, electronic payment systems, and strategies for e-commerce, e-commerce methodologies, and practices for developing real-world e-commerce solutions using state of the art e-commerce tools. 
    Prerequisite: ISOM 226 or permission of the department chairperson.

452 Inventory Management. (3)
Discusses inventory management, production planning, and scheduling activities in manufacturing and service organizations. Topics include forecasting, inventory management models, lot sizing, aggregate planning, material requirement planning (MRP), detailed scheduling, and optimized production technologies such as JIT and lean manufacturing. 
    Prerequisite: ISOM 351 or permission of the department chairperson.

453 Manufacturing Planning and Control. (3)
Discusses activities in manufacturing planning and control framework (MPC).Topics include MPC framework, demand management, sales and operations planning, enterprise resource planning (ERP), master production scheduling (MPS), manufacturing resource planning (MRPII), distribution requirements planning (DRP), and capacity planning and utilization. 
    Prerequisite: ISOM 351 or permission of the department chairperson.

454 Supply Chain Management. (3)
Examines the advancements of information technology/systems and material management tools in a global, supply chain environment. Students will develop an understanding of the overall supply chain management strategy including information systems and inventory strategies. 
    Prerequisite: ISOM 351 or permission of the department chairperson.

459 Current Topics in Operations Management. (3)
Operations management topics of current concern to faculty and students. Potential topics are logistics management, Six Sigma, operations strategy, site and location analysis, management of service operations, ISO 9000/14000 quality management standards, etc. 
    Prerequisite: ISOM 351 or permission of the department chairperson.

465 Blended Learning. (3)
Introduces strategies that create a blended-learning model that includes integrated knowledge, e-learning, and electronic performance support. Traditional classroom instruction methods with technology-enhanced inquiry using event-based activities and Internet-based resources. And theory-practice perspective blending self-reflection, connected learning, and interactive collaboration as an online learning community. 
    Prerequisite: ISOM 365. 

480 Operations Management Integration Project. (3)
Requires students to plan, develop, and present a capstone project in operations management. In addition to class meeting time, operations management students will be required to meet in arranged times to complete a capstone project. 
    Prerequisite: ISOM 351, and 9 hours from operations and supply chain management core, and senior standing. 
    Open only to operations and supply chain management majors.

490 Information Systems Integration Project. (3)
Requires students to plan, develop, and present a capstone project in information systems. In addition to class meeting time, information systems students will be required to meet in arranged times to complete a capstone project. 
    Prerequisite: ISOM 300, 317, and senior standing.

497 Independent Study. (1-6)
Supervised study of some phase of information systems and operating management. 
    Prerequisite: senior standing; permission of the department chairperson. 
    A total of nine hours of credit may be earned in ISOM 369, 497, and 498. 
    A total of 9 hours of credit may be earned, but no more than 6 in any one semester or term.

498 Seminar in Information Systems and Operations Management. (1-3)
Explores current problems, theory, research, and trends in information systems and operations management. 
    Prerequisite: senior standing; permission of the department chairperson. 
    A total of nine hours of credit may be earned in ISOM 369, 497, and 498. 
    A total of 9 hours of credit may be earned, but no more than 3 in any one semester or term.

Academic Systems
North Quadrangle, Room 340
Ball State University
Muncie, IN 47306

Hours: Monday-Friday 8 a.m.-5 p.m.