Our office is located in Lucina Hall, Room 245. 

You may meet with a financial aid advisor by appointment or on a walk-in basis from:

8:30 a.m. to 4:30 p.m. (Monday-Friday) during the academic year or
8:00 a.m. to 3:30 p.m. (Monday-Friday) during the summer semester of May 5 through August 8

Email Requirements

IMPORTANT:  Due to federal privacy restrictions, all email correspondence must include the student’s name, Ball State ID number, and originate from either:

  • the student’s Ball State email account or
  • a designated proxy’s email account

If you are sending a form to our office as an attachment to an e-mail, please include it as a PDF-formatted document.

Due to the large number of inquiries we receive it is not always possible to respond immediately. Please allow up to 48 hours (or two business days) to receive a reply. We will respond to your inquiry as soon as possible! 
E-mail our office.

Proxy Access

In order to comply with regulations that protect the students’ identity, the Office of Financial Aid and Scholarships will require students to grant proxy access to parents in order for us to discuss the student’s financial aid information.
Instructions for granting proxy access.

Parents will need to have their proxy pass phrase and the student’s Ball State ID number in order for our office to discuss their financial aid information.