Awards Made Before the Beginning of the Academic Term
The account summary will list the amount of tuition and fees for the semester, room and board (housing and dining) charges for students living in residence halls, and other miscellaneous charges you owe to the university.
As long as you have met all program requirements and are enrolled for the same number of hours for which your aid was awarded, financial aid to be received for that semester will be credited to the bill.
If the amount of your financial aid is greater than the amount you owe the university, there will be a credit balance. At the beginning of each semester, a refund of the credit balance will be deposited into your bank account if you signed up for direct deposit or mailed to your local address.
If charges exceed the amount of financial aid, you will need to make a payment to the Office of the Bursar. If you are unable to pay the balance in full, you may use the university installment plan.
If financial aid is not credited to your account, payment is still due to the Office of the Bursar. Failure to pay the amount billed by the due date will result in the assessment of a late fee.
If aid is not credited to your account, check to be sure that you have completed all necessary paperwork required to receive your financial aid. The most common financial aid delays occur because the following items have been overlooked.
- Additional information requested by the Office of Scholarships and Financial Aid (OSFA) has not been submitted.
- The number of hours for which you are enrolled does not match the number of hours for which financial aid was awarded.
- A signed master promissory note is not on file with the Direct Loan Program if you are receiving a Federal Direct Stafford or PLUS Loan.
- Loan entrance counseling required for first-time borrowers with the Federal Direct Stafford Loan program has not been completed.
- A signed master promissory note and/or Perkins Loan Acceptance Confirmation Form is not on file with the Federal Perkins Loan Program.
- You are not registered for the necessary number of hours to receive the funds awarded. Most funds require at least 6 hours per semester; however, some scholarships and state grants require 12 hours per semester.
When these items are resolved, aid will be credited to your account provided you meet all eligibility requirements.
If your account is not correct by the time you arrive on campus for classes, you should come to the OSFA to resolve the problem.
Scholarships and Financial Aid
Lucina Hall, room 245
Muncie, Indiana 47306
8:00 am-5:00 pm (Monday-Friday)
Walk-in counseling hours:
8:30 am-4:30 pm (Monday-Friday)
Phone operator hours:
8:00 am-4:45 pm (Monday-Friday)
Phone: 765-285-5600 or
Fax: 765-285-2173 or