Why Your Aid May be Delayed
If aid is not credited to your account, check to be sure that you have completed all paperwork required to receive your financial aid. The most common financial aid delays occur because the following items have been overlooked:
- Additional information requested by our office has not been submitted.
- The number of hours for which you are enrolled does not match the number of hours for which financial aid was awarded.
- A signed Master Promissory Note is not on file with the Direct Loan Program if you are receiving a Direct Stafford or PLUS Loan.
- Loan entrance counseling required for first-time borrowers with the Federal Direct Stafford Loan program has not been completed.
- The signed Federal Perkins Loan promissory note has not been returned to the Bursar's Office.
- You are not registered for the necessary number of hours to receive the funds awarded. Most funds require at least 6 hours per semester; however, some scholarships and state grants require 12 hours per semester.
When the problem is resolved, aid will be credited to your account provided you meet all eligibility requirements.
If your account is not correct by the time you arrive on campus for classes, you should contact our office to resolve the problem.
Scholarships and Financial Aid
Lucina Hall, room 245
Muncie, Indiana 47306
8:00 am-5:00 pm (Monday-Friday)
Walk-in counseling hours:
8:30 am-4:30 pm (Monday-Friday)
Phone operator hours:
8:00 am-4:45 pm (Monday-Friday)
Phone: 765-285-5600 or
Fax: 765-285-2173 or