Job Description

The Community Assistant (CA) is responsible for facilitating positive community relations for students and student families in an academically supportive, diverse apartment community. The CA is a staff member of the Office of Housing and Residence Life (HRL) and reports directly to a Resident Manager (RM).


  • Enrollment in a degree program meeting basic apartment contract terms at Ball State
  • Must hold at least a 2.5 cumulative grade point average 
  • Enrollment as a Ball State student for at least one semester prior to employment 
  • Be in good academic and disciplinary standing with the university 
  • Occupancy of a University Apartment during the time of employment 
  • Maintain a responsible rental payment history for the University Apartments, if applicable
  • Must meet eligibility requirements for University Apartments:
    • Have completed at least 60 credit hours by the beginning of employment OR
    • Have a spouse OR
    • Have a dependent child who lives with them


  • Support and promote the HRL Mission Statement, Diversity Statement, and Departmental Initiatives
  • Serve as a resource person to residents for student, campus, and community services
  • Attend staff meetings, in-service and professional development programs, and training sessions in the fall and spring
  • Meet University Apartments programming expectations, including, but not limited to planning multiple social gatherings each semester for the community for which he/she is assigned
  • Assist in administrative duties as assigned by the Resident Manager (RM)
  • Communicate, role model, and assist in enforcing HRL and university policies
  • Become familiar with residents and facilitate a neighborhood community, providing updates to the office
  • Provide information on resident changes, i.e. new babies, arrival/departure of a spouse to the office
  • Welcome residents and inform them about policies, procedures, amenities, and opportunities
  • Participate in rotating, on-call duty responsibilities
  • Assist with office hours and support the desk operations
  • Perform other duties as assigned by the Resident Manager or Assistant Director of Housing and Residence Life

Additional Opportunities

  • Participate in recruitment, selection, and training of new staff members
  • Serve on departmental committees and/or action teams


  • Stipend of $3,000/10 months (paid bi-weekly)
Housing and Residence Life
LaFollette Complex (LA), room N-10
Ball State University
Muncie, IN 47306

Hours: 8 a.m.-5 p.m. Monday-Friday (summer 7:30 a.m.-4 p.m.)
Phone: 765-285-8000
Fax: 765-285-3743
View E-mail Address